Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security plans
Job Description
Hilton Hotels is a premier global hospitality company known for its exceptional service and commitment to creating memorable guest experiences. As an industry leader with a diverse portfolio of world-class brands, Hilton has welcomed over 3 billion guests worldwide, continuously setting new standards in the travel and service industries. Recognized repeatedly as one of the World’s Best Workplaces by Great Place to Work and Fortune, Hilton takes pride not only in delivering excellent guest experiences but also in fostering an inclusive, supportive, and award-winning workplace culture for its employees. The company’s mission to fill the earth with the light and warmth of hospitality guides every team member’s role in enhancing the stay of each guest.
Joining Hilton as a Houseperson means becoming an essential part of the team that upholds the impeccable standards of cleanliness and guest satisfaction. This role is designed for individuals who want to contribute actively to creating a welcoming environment by ensuring that all designated public areas within the hotel are spotless and well-maintained. Duties include cleaning restrooms, hallways, elevators, stairwells, offices, and event spaces with tasks such as dusting, polishing furniture, vacuuming, mopping floors, washing windows, and managing trash disposal. Beyond maintenance, the Houseperson plays a pivotal role in direct guest interaction by greeting guests warmly, assisting with room cleaning requests, and delivering needed items.
In addition to routine cleaning, the role demands managing housekeeping supplies by stocking and organizing supply rooms efficiently to support seamless operations. Special projects such as deep cleaning through mattress flipping, furniture moving, and floor waxing require physical effort and attention to detail. The Houseperson is also tasked with inspecting areas for repair or maintenance needs and reporting these promptly, contributing to the overall safety and quality of the property.
The position at Hilton requires a mindset aligned with their core values of hospitality, integrity, leadership, teamwork, ownership, accountability, and a sense of urgency (
Joining Hilton as a Houseperson means becoming an essential part of the team that upholds the impeccable standards of cleanliness and guest satisfaction. This role is designed for individuals who want to contribute actively to creating a welcoming environment by ensuring that all designated public areas within the hotel are spotless and well-maintained. Duties include cleaning restrooms, hallways, elevators, stairwells, offices, and event spaces with tasks such as dusting, polishing furniture, vacuuming, mopping floors, washing windows, and managing trash disposal. Beyond maintenance, the Houseperson plays a pivotal role in direct guest interaction by greeting guests warmly, assisting with room cleaning requests, and delivering needed items.
In addition to routine cleaning, the role demands managing housekeeping supplies by stocking and organizing supply rooms efficiently to support seamless operations. Special projects such as deep cleaning through mattress flipping, furniture moving, and floor waxing require physical effort and attention to detail. The Houseperson is also tasked with inspecting areas for repair or maintenance needs and reporting these promptly, contributing to the overall safety and quality of the property.
The position at Hilton requires a mindset aligned with their core values of hospitality, integrity, leadership, teamwork, ownership, accountability, and a sense of urgency (
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or custodial work preferred
- Ability to perform physical tasks including lifting, moving, and standing for extended periods
- Available to work flexible shifts including weekends and holidays
- Strong communication and customer service skills
- Attention to detail and commitment to cleanliness
- Ability to follow safety procedures and hotel policies
Job Qualifications
- Ability to maintain cleanliness and order in public areas
- Good interpersonal and guest service skills
- Knowledge of cleaning techniques and use of cleaning equipment
- Ability to work independently and as part of a team
- Basic problem-solving skills to identify maintenance issues
- Willingness to learn and take initiative
- Dependability and punctuality
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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