Job Overview
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
The Aloft Charleston Airport North is a modern hotel catering to travelers seeking a vibrant and contemporary lodging experience near Charleston's airport. Part of the globally recognized Aloft Hotels brand, which is known for its stylish design, tech-friendly amenities, and energetic atmosphere, this property focuses on delivering exceptional guest service and comfort. Guests at Aloft Charleston Airport North enjoy access to spacious suites, dynamic public areas, and convenient location, ideal for business and leisure travelers alike. With a commitment to quality, cleanliness, and customer satisfaction, the hotel is an integral part of Marriott International's portfolio of distinctive hotels.
The role of Houseperson at Aloft Charleston Airport North is vital to maintaining the high standards of cleanliness and service the brand is known for. This position involves performing various cleaning duties across guest suites and public spaces, ensuring every guest environment is pristine and welcoming. Reporting to the Executive Housekeeper or Housekeeping Supervisor, the Houseperson plays a crucial supportive role by removing trash, handling linens, vacuuming hallways and common areas, and correcting minor deficiencies within rooms. The individual in this role is expected to be proactive in identifying missing items and keeping housekeeping equipment in proper working condition.
The position requires effective communication skills and teamwork with other hotel departments to guarantee smooth operations and guest satisfaction. Additionally, the Houseperson must uphold strict adherence to hotel policies and brand standards, including professional appearance and interaction with guests and colleagues. This role often uses various equipment such as two-way radios, vacuums, floor buffers, and laundry machines, underscoring the need for technical aptitude alongside service-oriented behaviors.
At Aloft Charleston Airport North, the Houseperson is more than a cleaner; they are a frontline ambassador for the hotel’s dedication to excellence and hospitality. This role influences guests' perceptions through attentive service and the maintenance of a clean, safe, and inviting environment. Flexible scheduling, including evenings and weekends, is typically required, reflecting the 24/7 nature of hotel operations. Candidates can expect to work in a dynamic team environment where cooperation, good communication, and a positive attitude are highly valued.
Overall, this position offers an excellent opportunity for individuals interested in a career in hospitality, specifically in the housekeeping discipline. With a focus on developing superior service skills and growth within a respected hotel brand, the Houseperson role at Aloft Charleston Airport North represents a vital support function that enhances the overall guest experience by ensuring all areas meet exacting cleanliness and maintenance standards.
The role of Houseperson at Aloft Charleston Airport North is vital to maintaining the high standards of cleanliness and service the brand is known for. This position involves performing various cleaning duties across guest suites and public spaces, ensuring every guest environment is pristine and welcoming. Reporting to the Executive Housekeeper or Housekeeping Supervisor, the Houseperson plays a crucial supportive role by removing trash, handling linens, vacuuming hallways and common areas, and correcting minor deficiencies within rooms. The individual in this role is expected to be proactive in identifying missing items and keeping housekeeping equipment in proper working condition.
The position requires effective communication skills and teamwork with other hotel departments to guarantee smooth operations and guest satisfaction. Additionally, the Houseperson must uphold strict adherence to hotel policies and brand standards, including professional appearance and interaction with guests and colleagues. This role often uses various equipment such as two-way radios, vacuums, floor buffers, and laundry machines, underscoring the need for technical aptitude alongside service-oriented behaviors.
At Aloft Charleston Airport North, the Houseperson is more than a cleaner; they are a frontline ambassador for the hotel’s dedication to excellence and hospitality. This role influences guests' perceptions through attentive service and the maintenance of a clean, safe, and inviting environment. Flexible scheduling, including evenings and weekends, is typically required, reflecting the 24/7 nature of hotel operations. Candidates can expect to work in a dynamic team environment where cooperation, good communication, and a positive attitude are highly valued.
Overall, this position offers an excellent opportunity for individuals interested in a career in hospitality, specifically in the housekeeping discipline. With a focus on developing superior service skills and growth within a respected hotel brand, the Houseperson role at Aloft Charleston Airport North represents a vital support function that enhances the overall guest experience by ensuring all areas meet exacting cleanliness and maintenance standards.
Job Requirements
- High school diploma or equivalent preferred
- knowledge of hotel, housekeeping and hotel laundry operations preferred
- flexibility to work various shifts, including evenings and weekends
Job Qualifications
- High school diploma or equivalent preferred
- knowledge of hotel, housekeeping and hotel laundry operations preferred
- flexibility to work various shifts, including evenings and weekends
Job Duties
- Remove all trash and dirty linen from guest suites
- keep all hallways, public areas and closets clean, neat and vacuumed
- report all missing items from rooms to Executive Housekeeper
- correct minor room deficiencies
- use two-way radios, telephones, office equipment, industrial washer, dryer, irons, vacuum, floor buffer, wet vac and other housekeeping equipment
- ensure proper care of housekeeping equipment and facilities and report all maintenance as needed
- be familiar with all policies, hotel rules and hotel terminology
- maintain high standards of personal appearance and grooming
- always maintain a professional and friendly demeanor
- be attentive, courteous and efficient with guests, managers and employees
- comply with brand standards and regulations
- establish and maintain good communication and teamwork with employees and other departments
- exhibit helpful and willing attitude to serve guest requests
- communicate with other hotel staff to accommodate special guest requests
Job Criteria
Experience
No experience required
Job Location
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