Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
uniform provided
Job Description
The Ritz-Carlton, part of the Marriott International family, is a world-renowned luxury hotel brand known for its exceptional service standards and dedication to creating memorable guest experiences. With over 100 award-winning hotels globally, The Ritz-Carlton has established itself as a leader in the luxury hospitality sector by consistently delivering excellence in guest care and comfort. This prestigious brand embodies a culture that values creativity, kindness, and compassion among its associates, empowering them to provide outstanding service while fostering an inclusive and diverse workplace. Located at 4150 N MacArthur Blvd, Irving, Texas, this full-time, non-management position offers a unique opportunity to join a dedicated team committed to upholding the brand's gold standards.
This Housekeeping and Laundry role, classified under job number 26090487, is essential to the hotel's mission of creating unique and memorable guest experiences. The position of Guest Environment Expert involves a range of cleaning duties and the responsibility to maintain the cleanliness and appearance of the hotel’s guest rooms and common areas. These professionals are empowered to address guest requests, restock cleaning carts, and perform various cleaning tasks, ensuring every space meets the high standards expected by The Ritz-Carlton. The role demands an active and responsive approach, including standing, sitting, and walking for extended periods, as well as handling objects up to 50 pounds.
Beyond physical tasks, success in this position requires adherence to company guidelines and procedures, respect for confidentiality, and maintaining a professional appearance and communication style. The Guest Environment Experts are fundamental in guaranteeing guest satisfaction and smooth hotel operations through their thorough and exemplary work. This position also offers an opportunity to engage with The Ritz-Carlton's core values, including the employee promise, credo, and service values that form the foundation of the brand's global reputation.
Joining The Ritz-Carlton means becoming part of a renowned global community under the Marriott International umbrella, where your best work is encouraged, and you are supported to fulfill your purpose and grow as an invaluable team member. This role is well-suited for individuals dedicated to service excellence, who seek to contribute to a luxury hospitality environment and be proud of their work and team.
This Housekeeping and Laundry role, classified under job number 26090487, is essential to the hotel's mission of creating unique and memorable guest experiences. The position of Guest Environment Expert involves a range of cleaning duties and the responsibility to maintain the cleanliness and appearance of the hotel’s guest rooms and common areas. These professionals are empowered to address guest requests, restock cleaning carts, and perform various cleaning tasks, ensuring every space meets the high standards expected by The Ritz-Carlton. The role demands an active and responsive approach, including standing, sitting, and walking for extended periods, as well as handling objects up to 50 pounds.
Beyond physical tasks, success in this position requires adherence to company guidelines and procedures, respect for confidentiality, and maintaining a professional appearance and communication style. The Guest Environment Experts are fundamental in guaranteeing guest satisfaction and smooth hotel operations through their thorough and exemplary work. This position also offers an opportunity to engage with The Ritz-Carlton's core values, including the employee promise, credo, and service values that form the foundation of the brand's global reputation.
Joining The Ritz-Carlton means becoming part of a renowned global community under the Marriott International umbrella, where your best work is encouraged, and you are supported to fulfill your purpose and grow as an invaluable team member. This role is well-suited for individuals dedicated to service excellence, who seek to contribute to a luxury hospitality environment and be proud of their work and team.
Job Requirements
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to stand, sit, and walk for long periods
- capable of lifting, carrying, pushing objects up to 50 pounds without assistance
- ability to maintain confidentiality
- adherence to company policies and safety standards
Job Qualifications
- high school diploma or equivalent
- prior housekeeping or cleaning experience preferred
- ability to work standing and walking for extended periods
- good communication skills
- ability to follow instructions and company policies
- team player with a positive attitude
Job Duties
- maintain cleanliness of guest rooms and common areas
- restock cleaning carts and supplies
- respond to guest requests promptly
- adhere to company guidelines and safety procedures
- handle objects up to 50 pounds safely
- maintain professional appearance and communication
- ensure guest satisfaction through thorough cleaning
Job Criteria
Experience
No experience required
Job Location
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