Houseperson

The Ritz-Carlton Portland, located at 900 SW Washington St, Portland, Oregon, is a prestigious luxury hotel that prides itself on delivering exceptional hospitality and creating memorable experiences for every guest. The Ritz-Carlton brand is renowned worldwide for its commitment to excellence, luxury service, and an empowering corporate culture that values diversity, creativity, and compassion among its associates. Operating under Marriott International, one of the world’s leading hotel companies, this property contributes to an acclaimed portfolio celebrated for its rare and special luxury service standards.

Join The Ritz-Carlton Portland as a Runner on the overnight shift, a full-time, non-management position dedicated to ensuring seamless operations throughout the hotel. This role is vital in supporting multiple departments—such as housekeeping, engineering, banquets, restaurants, and the front office—by ensuring guests and associates receive timely assistance and necessary items. The Runner’s duties are varied and dynamic, offering a unique opportunity to work behind the scenes and directly impact the guest experience positively. This position requires physical stamina as it involves being on one’s feet for extended periods, navigating tight spaces, and transporting items up to 55 pounds.

As a Runner, you are not just moving items but actively contributing to a hotel environment where every detail matters. The role demands keen attention to safety, professionalism in communication and appearance, and strict adherence to company policies and confidentiality. You will engage in hands-on tasks including lifting, pushing, pulling, and inspecting tools or equipment, ensuring that operational standards are consistently met or exceeded. Your presence and efficiency will help sustain the high standards of luxury in guest services for which The Ritz-Carlton is celebrated.

Embracing the Gold Standards of The Ritz-Carlton is essential to success in this role. These standards form the foundation of daily operations and embody the company’s Employee Promise, Credo, and Service Values. Working at The Ritz-Carlton provides you the platform to be proud of your work and the team you collaborate with. Furthermore, being part of the Marriott International family, you benefit from a supportive environment that fosters professional growth, inclusivity, and equal opportunity for all employees regardless of background, disability, or veteran status.

The overnight schedule offers a distinctive experience, often with varied challenges and interactions that enhance your hospitality skills. The role is perfect for self-motivated individuals who thrive in a fast-paced, guest-focused setting and enjoy being an integral part of a larger operational network in a luxury hotel environment. Whether delivering guest requests promptly or supporting the hotel's operational departments, your contribution as a Runner will play a crucial role in crafting experiences that guests remember long after their stay.

This full-time position does not require prior related work experience or supervisory experience, making it an accessible opportunity for individuals looking to start or advance their careers in luxury hospitality. A high school diploma or GED equivalent is preferred but not mandatory, reflecting the inclusive hiring approach of The Ritz-Carlton. This position invites applicants who are ready to uphold the rigorous standards of luxury service and perform physical tasks responsibly and efficiently.

By joining The Ritz-Carlton Portland, you become part of a team that sets the global benchmark for luxury hospitality service. You will have the chance to develop your professional skills, contribute to a culture that values unique cultural and personal backgrounds, and help create unparalleled guest experiences. Whether supporting colleagues or attending to guest needs directly, your role is pivotal in maintaining the reputation and operational excellence of a world-class hotel brand.