Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Training and development opportunities

Job Description

Pyramid Global Hospitality is a renowned hospitality company dedicated to placing people first by fostering a supportive and inclusive work environment. With a broad portfolio of over 230 properties worldwide, Pyramid is committed to values that celebrate diversity, personal growth, and employee wellbeing. The company offers an employee-centered culture reflected in its comprehensive benefits, ongoing training, and development opportunities. This approach creates a workplace that not only supports career advancement but also nurtures meaningful relationships and a positive work-life balance. Employees at Pyramid Global Hospitality benefit from varied perks such as comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and exclusive employee rates on hotel stays.

The Residence Inn Berkeley by Marriott stands as an energizing example within the Pyramid Global Hospitality portfolio. Located in Downtown Berkeley, California, the hotel soars 17 stories high and features 331 spacious suites equipped with fully functional kitchens and separate living spaces. It boasts over 15,000 square feet of flexible meeting and event space and offers a rooftop restaurant and bar with spectacular views of the San Francisco Bay Area. The hotel is conveniently situated near public transportation, making commuting easy for employees. Beyond its impressive physical features, the Residence Inn Berkeley embraces and celebrates diversity, creating an open and welcoming environment for all employees and guests alike.

This particular job opening is for a Houseperson to join the Housekeeping team at Residence Inn Berkeley. The Houseperson role is integral to the daily success and cleanliness of the hotel, as maintaining spotless public areas and assisting room attendants directly impacts guest satisfaction and loyalty. Known as the "Heart of the House," the Houseperson is responsible for various support duties that help enhance the guest experience. From collecting trash and soiled linens to restocking linens and guest amenities in floor pantries, the Houseperson ensures the hotel environment is pristine and welcoming. They also assist with guest requests such as delivering towels, cribs, and cots, exemplifying exceptional guest service with a friendly and helpful demeanor.

The position is part-time or regular employment with a competitive hourly wage of $20.50. It is ideal for individuals who take pride in attention to detail and enjoy working in a team-oriented atmosphere. Candidates should be capable of working on their feet for extended periods, have effective communication skills, and possess the physical capacity to perform tasks like lifting and maneuvering cleaning equipment and heavy linens. Experience in housekeeping is desirable but not required, as the company is willing to provide training to the right candidate. The role offers an excellent pathway for those starting or seeking growth in the hospitality industry, with Pyramid Global Hospitality providing a collaborative environment dedicated to employee success and satisfaction.

Joining the Residence Inn Berkeley housekeeping team means becoming part of an organization that values care, respect, and rewarding its employees accordingly. Workers in this role will contribute significantly to creating memorable stays for guests by ensuring cleanliness standards meet and exceed expectations. Pyramid Global Hospitality is an equal opportunity employer, committed to diversity and inclusivity in the workplace. They openly support various communities, including veterans and the LGBTQ+ community, reinforcing their values through actionable policies and workplace culture. For those seeking a meaningful career in hospitality, the Houseperson position at Residence Inn Berkeley presents a unique opportunity to grow professionally while making a tangible difference in guest experiences and operational excellence.

Job Requirements

  • Housekeeping experience desirable
  • Ability to work on feet for extended periods
  • Ability to communicate effectively
  • Physical ability to lift and move supplies weighing at least 25lbs
  • Time management skills
  • Neat and pleasant personality
  • Ability to operate housekeeping equipment

Job Qualifications

  • Housekeeping experience desirable
  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to move, traverse, position self to reach corners on floors and high places
  • Observe conditions, detect odors
  • Position and navigate carts weighing up to 100 lbs in tight spaces
  • Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Lift, carry and position loads of at least 25lbs

Job Duties

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
  • Pickup clean linen and refill the par stock of linen on each floor pantry
  • Deliver towels, cribs, cots and other items to the guest rooms on requests
  • Perform duties of room attendant when necessary
  • Refill the par stock of guest amenities and supplies on each floor pantry
  • Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
  • Clean all public areas in the prescribed manner while following department standard operating procedures
  • Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
  • Always respond in a friendly, helpful manner to guests and other team members

Job Criteria

Experience

Entry Level (1-2 years)


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