Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Range $30.42 - $32.20
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Training and Development
Uniform allowance

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional guest experiences and high standards of service. Within its diverse portfolio of brands, Courtyard by Marriott stands out as a hotel brand designed specifically for business travelers. With a legacy of innovation and guest-focused amenities, Courtyard offers a modern and comfortable environment that caters to the unique needs of travelers on the go. Marriott is dedicated to fostering an inclusive and collaborative workplace where diversity is celebrated and every associate has the opportunity to thrive. The company is committed to creating safe work environments and providing equitable opportunities to all employees regardless of background, disability, veteran status, or any other legally protected classification.

The Guest Environment Expert at Courtyard Boston located at 275 Tremont St is a non-management, part-time, seasonal position ideally suited for candidates seeking evening shifts and who are passionate about hospitality. This role carries a crucial responsibility of maintaining the cleanliness and appearance of the entire hotel to ensure every guest experiences a welcoming and comfortable stay. The hourly pay rate ranges between $30.42 and $32.20, reflecting the importance of this position in upholding Marriott's world-class standards.

The role of the Guest Environment Expert extends far beyond traditional housekeeping tasks. This position requires a hands-on approach, involving a variety of housekeeping functions such as cleaning guest rooms, maintaining public spaces, and replenishing supplies. The Guest Environment Expert is empowered to independently manage their assigned areas, ensuring that the environment supports the overall guest experience. They are expected to be physically active, able to stand, sit, or walk for extended periods, and perform manual tasks including moving, lifting, carrying, pushing, and pulling objects weighing up to 50 pounds without assistance.

This position plays a vital part in creating memorable guest experiences by not only keeping the hotel clean but also by actively responding to guest requests and maintaining a professional appearance and demeanor at all times. Guest Environment Experts must adhere to Marriott’s policies and procedures, uphold quality standards, and maintain confidentiality where required. Their role is critical in safeguarding a safe workplace and contributing positively to the hotel’s operational success.

At Marriott, there is a strong emphasis on personal and professional growth. The Courtyard brand fosters a supportive team environment where continuous learning and improvement are encouraged. Employees at Courtyard can expect to be part of a small yet ambitious team focused on delivering excellence while ensuring an enjoyable work atmosphere. Joining Courtyard means becoming a part of a globally respected brand and Marriott's extensive network, with opportunities for career advancement and skills development.

In summary, the Guest Environment Expert position at Courtyard Boston offers a rewarding opportunity to contribute to a premier hospitality brand known for its dedication to guest satisfaction and a supportive culture. This role is ideal for individuals who enjoy engaging with guests, take pride in their work, and are committed to excellence in hospitality services. With competitive pay and a commitment to a safe and inclusive work environment, Marriott International continues to be a top employer in the hospitality sector.

Job Requirements

  • high school diploma or equivalent
  • prior experience in housekeeping or related field
  • ability to stand, sit, or walk for extended periods
  • capability to move, lift, carry, push, and pull objects up to 50 pounds without assistance
  • availability to work part-time evening shifts
  • willingness to follow company policies and procedures

Job Qualifications

  • high school diploma or equivalent
  • prior housekeeping experience preferred
  • ability to work evening shifts
  • strong attention to detail
  • good communication skills
  • ability to handle physical tasks
  • customer service orientation

Job Duties

  • clean guest rooms
  • maintain public spaces
  • deliver guest requests
  • stock cleaning carts
  • follow company policies and procedures
  • maintain professional appearance
  • ensure safety in the workplace

Job Criteria

Experience

Entry Level (1-2 years)


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