Houseperson

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $23.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Retirement Savings Plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, dedicated to delivering exceptional experiences for its guests while fostering a supportive and award-winning workplace for its team members. With a rich history of welcoming more than 3 billion guests worldwide, Hilton embodies its founding vision to fill the earth with the light and warmth of hospitality. The company operates a diverse portfolio of world-class brands, setting new standards for travel and guest service through its unwavering commitment to excellence and innovation. Hilton's culture has been repeatedly honored on the World's Best Workplaces list by Great Place to Work and Fortune, a testament to its dedication to creating a thriving work environment where every team member feels valued and empowered to succeed. Hilton offers a variety of career opportunities suitable for those at different stages of their professional journey, making it an ideal place to start or advance one's career in hospitality.

The role of Houseperson at Hilton is integral to maintaining the high standards of cleanliness and guest satisfaction that the brand is known for. As a Houseperson, you will not only be responsible for the upkeep of public areas such as restrooms, hallways, stairwells, elevators, offices, and event spaces but also play a vital role in creating a welcoming atmosphere for guests. This position involves daily cleaning tasks including dusting, polishing furniture, vacuuming, mopping floors, washing windows, and emptying trash, all of which contribute to a spotless and inviting environment. Additionally, you will greet guests warmly, assist with room cleaning as needed, and ensure the supply rooms are well-stocked and organized to support efficient housekeeping operations. The role also encompasses special projects like deep cleaning tasks, mattress flipping, furniture moving, and floor waxing, as well as property maintenance duties such as identifying and reporting repair needs. Working at Hilton means embodying core values such as hospitality, integrity, leadership, teamwork, ownership, and a strong sense of urgency to make a lasting positive impact.

Hilton places a strong emphasis on the wellbeing of its employees, offering unmatched perks and benefits to support team members through various life stages. Notable advantages include incredible travel perks like deeply discounted stays at Hilton hotels worldwide, an employee stock purchase program that allows investment in company shares at a discount, paid parental leave for eligible employees, and personalized caregiving support. The company also provides crisis concierge services, mental health resources including free counseling through an Employee Assistance Program, generous paid time off, comprehensive health and welfare benefits, and retirement savings plans. These offerings reflect Hilton's commitment to the holistic care and professional growth of its team members, empowering them to thrive both personally and professionally while contributing to an exceptional guest experience.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a hospitality or cleaning role preferred
  • Ability to communicate effectively in English
  • Capable of performing physical tasks such as lifting bending and standing for long durations
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • Previous experience in housekeeping or custodial work preferred
  • Strong attention to detail and commitment to cleanliness
  • Ability to work independently and as part of a team
  • Excellent interpersonal and communication skills
  • Ability to handle physical demands of the job including lifting and standing for extended periods

Job Duties

  • Keep public areas spotless including restrooms hallways stairwells elevators offices and event spaces by performing daily cleaning tasks such as dusting polishing furniture vacuuming mopping floors washing windows and emptying trash
  • Greet guests warmly deliver requested items and assist with room cleaning as needed
  • Stock and organize supply rooms to support efficient housekeeping operations
  • Perform periodic deep cleaning tasks such as flipping mattresses moving furniture and waxing floors
  • Identify and report any repair needs or maintenance deficiencies to ensure a well-kept property

Job Criteria

Experience

Entry Level (1-2 years)


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