Houseperson

The Courtyard Rochester Downtown, managed by Essex Hotel Management, is a well-established hotel located in the heart of Rochester. Essex Hotel Management has been a trusted name in the hospitality industry for nearly three decades, known for its solution-driven approach that prioritizes the satisfaction of team members, partners, owners, and guests alike. This dedication to excellence stems from a strong commitment to their Vision, Mission, and Values, which emphasize dedication, responsiveness, integrity, value orientation, engagement, and nimbleness. The Courtyard Rochester Downtown offers a welcoming and comfortable environment for travelers and visitors, combining modern amenities with exceptional customer service to ensure every guest enjoys a memorable stay. As part of the Essex Hotel Management family, the Courtyard Rochester Downtown embodies a workplace culture that values diversity and inclusivity, fostering an environment where every employee is respected and given equal opportunity to thrive.

We are currently seeking a DRIVEN Houseperson to join our full-time team. This role involves maintaining the cleanliness and orderliness of the hotel's public spaces and guest rooms. The position requires a professional who takes pride in contributing to the overall guest experience by working closely with the housekeeping team. The Houseperson will play a critical role in creating a pleasant atmosphere by ensuring that all public areas, including hallways, lobbies, and elevators, are clean and well-maintained. Additionally, the Houseperson assists housekeeping staff with various tasks within guest rooms, such as delivering linens, towels, and supplies, as well as removing trash and soiled linens.

This position also involves driving the hotel’s shuttle, which requires a clean driver’s license. It is essential that the candidate is comfortable driving and operating the shuttle to assist with guest transportation needs. The role requires working mornings and weekends, reflecting the hotel's commitment to continuous, exceptional service. With a competitive wage of $16.50 to $17.00 per hour and a generous $250 signing bonus after 90 days, this opportunity offers both financial incentives and a supportive work environment powered by Essex Hotel Management’s core values. Candidates who are dedicated to finding workable solutions, responsive to the needs of guests and team members, and who possess integrity and commitment will find this role rewarding and impactful. If you are someone who is value-oriented, engaged in your work, and adaptable to changing situations, this position at the Courtyard Rochester Downtown offers a remarkable platform for career growth and development within the hospitality industry.