Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays

Job Description

Gaylord Hotels is a renowned leader in the hospitality industry, known for delivering a premium experience that goes beyond the typical hotel stay. As part of Marriott International, Gaylord Hotels combines the expertise and leadership of a global hospitality powerhouse with a unique approach to meetings, events, and guest services. Located at 1000 H St, Chula Vista, California, this property offers a dynamic and inclusive workplace culture where diversity and individual contributions are highly valued. The hotel emphasizes an environment where associates can thrive both professionally and personally, driving exceptional service and memorable guest experiences.

The role of Guest Environment Expert is critical to maintaining the high standards of cleanliness and appearance that Gaylord Hotels promises to its guests. This full-time, non-management position focuses on a broad range of housekeeping functions that support the overall guest experience. The Guest Environment Expert is dedicated to meticulous attention to detail in cleaning guest rooms and public spaces, stocking supplies, responding promptly to guest requests, and maintaining a safe and organized environment throughout the hotel. Beyond simply cleaning, the role is about creating a welcoming atmosphere that contributes to the hotel's reputation for excellence. Practitioners in this role work independently, empowered to make decisions that enhance operational efficiency and guest satisfaction.

A successful Guest Environment Expert demonstrates physical stamina, adeptness at handling various housekeeping duties, and a commitment to safety and professionalism. The position requires standing, sitting, and walking for extended periods, and the ability to move, lift, carry, push, pull, and place objects up to 50 pounds. Adherence to company policies and procedures, confidentiality, and quality standards is crucial. The role also involves maintaining a professional image through appropriate uniforms and personal appearance.

Gaylord Hotels prides itself on fostering a workplace culture that is inclusive and welcoming to all, supporting equal opportunity employment without discrimination based on disability, veteran status, or other protected characteristics. The brand encourages creativity, entrepreneurship, and thoughtful service, providing ample career growth opportunities within the Marriott International portfolio. Joining Gaylord means becoming part of an extraordinary global team dedicated to delivering more than just hospitality—it's about creating meaningful experiences and helping associates achieve their personal and professional best. This role offers a competitive wage of $25.00 per hour, reflecting the company’s commitment to valuing and rewarding its employees.

Job Requirements

  • high school diploma or equivalent
  • ability to stand, sit, or walk for extended periods
  • capable of lifting and moving objects up to 50 pounds
  • willingness to follow all safety guidelines
  • adherence to company policies and procedures
  • reliable and punctual
  • ability to work varied shifts including weekends and holidays

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping experience preferred
  • ability to work independently and as part of a team
  • strong attention to detail
  • good communication skills
  • physical stamina to perform manual tasks
  • knowledge of safety and cleaning procedures

Job Duties

  • maintain cleanliness and appearance of guest rooms
  • clean public spaces and stock supplies
  • respond to guest requests promptly
  • ensure workplace safety and follow company policies
  • operate cleaning equipment and handle supplies
  • lift, carry, and move objects up to 50 pounds
  • maintain professional appearance and communication

Job Criteria

Experience

Entry Level (1-2 years)


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