Houseperson

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.50 - $16.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Training and Development

Job Description

Residence Inn Marriott Cleveland Airport/Middleburg Heights is a distinguished hotel known for its multi-award-winning services and a commitment to providing excellent guest experiences. Situated strategically to serve both leisure and business travelers, this Residence Inn by Marriott offers not only comfortable accommodations but also exceptional hospitality services characterized by teamwork and dedication to high standards. The hotel takes pride in its welcoming atmosphere and strives to create a seamless stay for every guest through attentive service and quality facilities.

The Part-Time Houseperson, or Housekeeping Houseman, is a crucial member of the housekeeping team at this Residence Inn. This role involves maintaining cleanliness and organization in the hotel's public areas such as lobbies, hallways, and restrooms to ensure an inviting environment for guests. The position supports housekeeping staff by efficiently delivering linens, supplies, and amenities and assisting with room turnovers. It requires attention to detail and a proactive approach to responding promptly and courteously to guest requests for additional towels, bedding, or other needs. The Houseman also plays an essential part in restocking supplies, removing trash and soiled linens, and supporting deep cleaning projects or special cleaning assignments as necessary.

Working at the Residence Inn Marriott Cleveland Airport/Middleburg Heights means being part of a successful team that values professionalism, clear communication, and collaboration across departments to enhance overall guest satisfaction. The Houseperson ensures that safety and security protocols are followed, including correct handling of cleaning equipment, chemicals, keys, lost and found items, and emergency procedures. This role supports the smooth operation of hotel services by maintaining constant communication with the housekeeping team, participating in daily hotel operations meetings, and reporting maintenance issues or safety hazards.

This position is part-time with shifts available on Sundays and Thursdays during the morning. It offers a perfect opportunity for individuals seeking flexible hours while contributing to a reputable hospitality environment known for its high standards of cleanliness and guest service. The Houseman is expected to perform duties with the utmost professionalism aligned with Ivy Hospitality's dedication to exceptional guest experiences. Beyond cleaning and supply duties, the Houseperson helps maintain the hotel's overall success by assisting in various operations as assigned by the General Manager or Department Leader.

Overall, this opportunity at Residence Inn Marriott welcomes individuals who are physically capable, communicative, and committed to maintaining cleanliness and guest comfort while working in a team-oriented environment. It is ideal for those who want to grow within the hospitality industry and be part of a respected hotel brand recognized for outstanding service and teamwork.

Job Requirements

  • High school diploma or equivalent is preferred
  • Prior experience in housekeeping or hospitality is preferred
  • Ability to perform physically demanding tasks including standing lifting bending and pushing carts
  • Strong communication skills
  • Availability to work Sunday and Thursday mornings
  • Commitment to safety and security protocols
  • Ability to work collaboratively in a team environment

Job Qualifications

  • High school diploma or equivalent is preferred but not required
  • Prior experience in a housekeeping or hospitality role is preferred but not required
  • Ability to work in a physically demanding role including standing lifting bending and pushing heavy carts
  • Strong communication skills and ability to interact with guests and associates professionally and respectfully
  • Flexibility to work varying shifts including weekends and holidays based on business needs
  • Commitment to upholding Ivy Hospitality’s standards for cleanliness and guest service

Job Duties

  • Maintain the cleanliness and organization of public areas including lobbies hallways and restrooms ensuring an inviting atmosphere for guests
  • Deliver linens supplies and amenities to housekeeping associates promptly supporting efficient room turnovers
  • Assist in removing trash and soiled linens from housekeeping carts and storage areas
  • Respond to guest requests such as additional towels or bedding promptly and courteously
  • Restock housekeeping carts and storage areas with necessary supplies for the team
  • Ensure consistent communication with the housekeeping team to prioritize and complete tasks efficiently
  • Assist with deep cleaning projects and other special cleaning tasks as assigned

Job Criteria

Experience

No experience required


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