Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $17.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Employee Discounts
retirement plans
Job Description
IHG (InterContinental Hotels Group) is a globally recognized leader in the hospitality industry, operating a diverse portfolio of hotel brands that cater to a wide range of travelers around the world. With a commitment to delivering exceptional guest experiences and a culture of inclusivity and respect, IHG offers dynamic career opportunities in various departments including housekeeping, food and beverage, management, and more. The company is known for its dedication to quality service, innovation, and sustainable business practices. This particular establishment operates on a US Military Installation, offering a unique and secure setting, blending hospitality with service to the military community.
The Housekeeping Aide role at IHG is an integral part of the cleaning and maintenance team responsible for ensuring the cleanliness, organization, and general upkeep of guest corridors, floors, and various public areas within the hotel. This position supports room attendants by handling heavy items like mattresses and linens, delivering supplies, maintaining floor closets, and assisting with special cleaning projects. The role requires a proactive and detail-oriented individual who can respond efficiently to guest requests and help maintain the overall presentation of the hotel. Effective communication and teamwork are crucial as this position works closely with other housekeeping staff and departments to promote quality service. Employees in this role must be physically capable as it involves frequent lifting, stooping, bending, and moving heavy objects.
This is a non-exempt, hourly role, classified under the Fair Labor Standards Act, with an hourly pay rate of $17.75. The company provides a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, as well as a 401k plan. Because the hotel is located on a military installation, successful applicants must complete a Federal Background check to access the property and potentially renew it annually. The position may require working nights, weekends, and holidays as part of scheduling needs. IHG values applicants who bring commitment, diligence, and a positive attitude to the workplace, and encourages those who may not meet every stated requirement but are eager to learn and contribute to apply and begin their career journey with the company.
The Housekeeping Aide role at IHG is an integral part of the cleaning and maintenance team responsible for ensuring the cleanliness, organization, and general upkeep of guest corridors, floors, and various public areas within the hotel. This position supports room attendants by handling heavy items like mattresses and linens, delivering supplies, maintaining floor closets, and assisting with special cleaning projects. The role requires a proactive and detail-oriented individual who can respond efficiently to guest requests and help maintain the overall presentation of the hotel. Effective communication and teamwork are crucial as this position works closely with other housekeeping staff and departments to promote quality service. Employees in this role must be physically capable as it involves frequent lifting, stooping, bending, and moving heavy objects.
This is a non-exempt, hourly role, classified under the Fair Labor Standards Act, with an hourly pay rate of $17.75. The company provides a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, as well as a 401k plan. Because the hotel is located on a military installation, successful applicants must complete a Federal Background check to access the property and potentially renew it annually. The position may require working nights, weekends, and holidays as part of scheduling needs. IHG values applicants who bring commitment, diligence, and a positive attitude to the workplace, and encourages those who may not meet every stated requirement but are eager to learn and contribute to apply and begin their career journey with the company.
Job Requirements
- Basic reading, writing, and math skills
- Some housekeeping experience preferred
- Ability to speak English preferred
- Ability to carry or lift items weighing up to 75 pounds
- Ability to push or pull items up to 300 pounds
- Frequently stand and move about the facility
- Frequently handle objects and equipment
- Frequently bend, stoop, and kneel
- May be required to drive
- Must have good communication skills
- Must be able to read and write to complete assignments and checklists
- Willingness to work nights, weekends, and/or holidays
- Ability to pass a Federal Background check for access to the military installation
Job Qualifications
- Basic reading, writing, and math skills
- Some housekeeping experience preferred
- Ability to speak English preferred
- Good communication skills
- Ability to work as part of a team
- Ability to follow instructions
- Attention to detail
- Ability to respond promptly to guest requests
Job Duties
- Assist room attendants with heavy items such as mattresses and linens
- Deliver linens and other supplies to room attendants
- Remove all dirty linen from assigned room attendants' carts and closets and transport to laundry
- Maintain cleanliness and organization of floor closets and vending areas
- Remove trash, wipe down shelves/counters, sweep and wax floor, remove non-floor closet items and store appropriately
- Respond to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner
- Clean designated areas including public restrooms, fixtures, vending and storage areas, and other public areas for assigned floors
- Report needed repairs or unsafe conditions to supervisor
- Respond to guest complaints and ensure corrective actions for guest satisfaction
- Monitor and control supplies and amenities, minimizing waste within housekeeping
- Promote teamwork and quality service through communication and coordination with other departments
- May collect newspaper and other items for recycling
- May assist regularly with deep cleaning projects
- May assist with other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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