Houseperson

Ivy Hospitality is a distinguished hotel management company known for its commitment to delivering exceptional guest experiences through quality service and attention to detail. Operating a collection of well-regarded hotels and resorts, Ivy Hospitality is dedicated to providing a welcoming and comfortable environment for all guests, blending hospitality excellence with a strong focus on organizational standards and team collaboration. The company prides itself on fostering a supportive work environment that values diversity, professional growth, and work-life balance.

The Houseperson (Housekeeping Houseman) position at Ivy Hospitality is a critical role within the housekeeping department, reporting directly to the Executive Housekeeper and General Manager. This role entails supporting the housekeeping team by maintaining the cleanliness and orderliness of public areas such as lobbies, hallways, and restrooms. The Houseperson ensures these spaces are inviting for guests while also assisting with logistics such as delivering linens, supplies, and amenities to housekeeping associates to promote efficient room turnovers. Additionally, this position involves waste removal, restocking supplies, and helping with deep cleaning projects or other special cleaning tasks as needed.

A significant aspect of the Houseperson’s responsibilities is responding promptly and courteously to guest requests, demonstrating Ivy Hospitality’s dedication to exceptional service and guest satisfaction. Communication within the housekeeping team is emphasized to prioritize and complete tasks efficiently, and collaboration with other departments contributes to seamless service delivery.

This position is physically demanding, requiring the ability to stand for extended periods, lift heavy objects, and maneuver housekeeping carts. The Houseperson must observe and report maintenance needs or safety hazards and follow strict safety and security protocols in handling equipment, chemicals, keys, and emergency procedures. Employment with Ivy Hospitality offers a pay rate of $15.25 per hour, depending on experience and qualifications, and is an excellent opportunity for individuals eager to join a professional yet warm hospitality team committed to quality and guest service excellence.

Ivy Hospitality supports its staff with a comprehensive benefits package including medical, dental, vision insurance, financial security options, paid time off, and retirement plans, all designed to support employee well-being both on and off the job. This role offers flexible scheduling, including weekends and holidays, to align with business needs while encouraging a balanced lifestyle. This is a unique chance to join a company that values inclusion, diversity, and growth in a dynamic hotel environment where every team member plays an integral role in enhancing the guest experience.