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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
voluntary life insurance
401k Retirement Plan
Paid Time Off
performance-based bonuses
Employee Referral Program
hotel discounts
Job Description
Hilton Garden Inn Steele Creek, located at 4936 Trojan Dr., Charlotte, NC, is part of the Maya Hotels family, a renowned hospitality company dedicated to excellence in guest experience. Maya Hotels operates multiple distinguished brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft, establishing itself as a leader in the hospitality industry. With a strong commitment to providing a welcoming and friendly environment for both guests and employees, Maya Hotels fosters a culture of high standards, career growth, and employee satisfaction. The company prides itself on its supportive workplace where teamwork and... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in similar role preferred but not required
- Ability to interact professionally with guests and team members
- Strong organizational skills
- Willingness to work various shifts including weekends and holidays
- Ability to work independently and collaboratively
- Ability to stand, walk, push, pull, and lift for extended periods
- Ability to lift and carry up to 50lbs
- Frequent bending, kneeling, and reaching
- Comfortable working in indoor and outdoor areas
Job Qualifications
- High school diploma or equivalent
- Prior experience in a similar role preferred but not required
- Ability to interact professionally with guests and team members
- Strong organizational skills
- Willingness to work various shifts including weekends and holidays
- Ability to work independently and collaboratively
- Understanding of cleaning techniques and equipment use is a plus
Job Duties
- Perform general cleaning tasks including vacuuming, sweeping, mopping, and dusting in hallways, stairwells, and public spaces
- Empty trash receptacles and replace liners
- Maintain cleanliness and organization of storage areas and housekeeping carts
- Clean and maintain hotel amenities such as lobby areas, restrooms, and fitness centers
- Ensure all cleaning supplies are stocked and report shortages to the supervisor
- Assist housekeepers in preparing guest rooms including making beds and replenishing linens
- Collect dirty linens and deliver clean ones to laundry area
- Handle guest requests promptly and effectively
- Report maintenance or repair issues in guest rooms
- Respond to housekeeping team requests for supplies, linens, and equipment
- Assist with removal of trash, dirty linens, and debris from floors and hallways
- Help maintain inventory of housekeeping supplies and inform supervisor of shortages
- Collaborate with team to ensure efficient completion of tasks
- Follow hotel safety and security procedures to maintain a safe environment
- Report suspicious activities, safety hazards, or emergencies
- Follow proper procedures for handling lost and found items
Job Criteria
Experience
No experience required
Job Location
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