Houseperson

Hilton Garden Inn Steele Creek, located at 4936 Trojan Dr., Charlotte, NC, is part of the Maya Hotels family, a renowned hospitality company dedicated to excellence in guest experience. Maya Hotels operates multiple distinguished brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft, establishing itself as a leader in the hospitality industry. With a strong commitment to providing a welcoming and friendly environment for both guests and employees, Maya Hotels fosters a culture of high standards, career growth, and employee satisfaction. The company prides itself on its supportive workplace where teamwork and professional development are prioritized, creating an engaging and positive atmosphere for all team members. Maya Hotels not only delivers outstanding service to its guests but also offers competitive compensation and a robust benefits package that supports the well-being and growth of its employees. This creates an ideal environment for dedicated individuals passionate about hospitality to thrive and advance their careers.

As a Houseperson at Hilton Garden Inn Steele Creek, you will play a crucial role in supporting the housekeeping team to ensure exceptional cleanliness and maintenance of hotel common areas, public spaces, and back-of-house sections. This position demands a hardworking and detail-oriented individual who can maintain a high level of cleanliness in high-traffic areas, which directly impacts guest satisfaction and the overall appearance of the hotel. The role involves various cleaning tasks including vacuuming, sweeping, mopping, dusting, and trash removal in hallways, stairwells, and public spaces. You will also be responsible for maintaining the organization of housekeeping carts and storage areas, supporting the replenishment of cleaning supplies, and assisting with guest room preparation such as making beds and replenishing linens. Effective communication skills are essential as you will be responding to guest requests and reporting maintenance issues promptly. Working as part of a team, you will assist with inventory management, ensure safety and security protocols are followed, and help foster a clean, safe environment for both guests and staff. The position requires flexibility to work various shifts including weekends and holidays, and physical stamina to perform tasks involving standing, walking, lifting, and bending for extended periods. Maya Hotels offers a competitive salary with performance-based bonuses, comprehensive medical, dental, and vision insurance, and extensive employee perks including a 401K retirement plan with employer contributions. Joining Maya Hotels as a Houseperson is an excellent opportunity to build a fulfilling career in hospitality with a company that values diversity, inclusion, and employee well-being.