Houseperson

Heritage Hotels & Resorts is a distinguished locally owned hospitality group headquartered in New Mexico, renowned for its commitment to culture, place, and people. As the premier hospitality group in the state, Heritage Hotels & Resorts excels in delivering luxury accommodations and exceptional dining experiences through its award-winning restaurants. This establishment prides itself on authentic storytelling and community engagement, underpinned by a dedication to superior guest service and environmental responsibility. Their properties stand as bastions of cultural respect and service excellence, making a significant impact on both guests and the local community.

Joining Heritage Hotels & Resorts means becoming part of a vibrant team that values integrity, pride, and excellence. The company fosters a supportive, people-first work culture that emphasizes growth and development opportunities while celebrating the unique traditions and pride of New Mexico. Their holistic approach to hospitality ensures every guest receives an experience marked by comfort, luxury, and memorable service, supported by a team that genuinely cares for each other and their neighborhoods.

The Housekeeping Houseperson role at Heritage Hotels & Resorts is essential to maintaining the impeccable standards that guests expect. This detail-oriented position requires an individual who thrives in a dynamic environment, partnering closely with the Housekeeping Manager and Front of House to ensure cleanliness, organization, and seamless guest experiences. Key responsibilities include supporting room turnover processes such as stripping rooms and changing linens, maintaining public areas free of clutter, and upholding health and safety standards with adherence to PPE protocols.

This role also demands vigilance in identifying and reporting safety hazards, asset losses, or damages, ensuring the property remains secure and inviting. The Housekeeping Houseperson engages professionally with guests and team members, resolving concerns promptly to maintain high satisfaction levels. Additional duties include deep cleaning projects, supporting overall team workflows, and protecting the confidentiality of the company and guest information.

Employment with Heritage Hotels & Resorts offers competitive pay and a comprehensive benefits package, including a generous 401k match, employee discounts across all company properties and services, complimentary meals during shifts, and free parking. The role supports flexible scheduling to accommodate a variety of shifts, including weekends and holidays. Candidates passionate about hospitality, committed to excellence, and eager to contribute to a community-centric company will find rewarding opportunities for career growth in this position.