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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $17.00
Work Schedule
Weekend Shifts
Benefits
Sign-On Bonus
Paid Time Off
Employee Discounts
Health Insurance
flexible scheduling
Work environment safety
Job Description
The Courtyard Rochester Downtown, managed by Essex Hotel Management, is a prominent hotel located in Rochester's vibrant downtown area. The Courtyard brand is globally recognized for delivering exceptional hospitality experiences that combine comfort, style, and convenience to meet the needs of both business and leisure travelers. As part of Essex Hotel Management's portfolio, the Courtyard Rochester Downtown upholds a strong commitment to operational excellence, guest satisfaction, and employee engagement. Essex Hotel Management has a rich history of nearly three decades, employing a solution-driven approach that fosters a positive and inclusive work environment for its team members, partners, hotel owners, and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a hotel or hospitality setting preferred
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to lift and carry up to 50 pounds
- Flexibility to work weekends and holidays
- Clean driver’s license to drive shuttle
Job Qualifications
- High school diploma or equivalent
- Previous experience in a hotel or hospitality setting preferred
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to lift and carry up to 50 pounds
- Clean driver’s license required for shuttle driving
Job Duties
- Clean and maintain hotel public areas including hallways, lobbies, and elevators
- Assist housekeeping staff with cleaning and maintaining guest rooms
- Deliver linens, towels, and other supplies to guest rooms as needed
- Remove trash and dirty linens from guest rooms
- Respond to guest requests and complaints in a timely and professional manner
- Report any maintenance issues or safety hazards to the appropriate department
- Follow all hotel policies and procedures including safety and security protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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