Houseperson

Courtyard Rochester Downtown, managed by Essex Hotel Management, LLC, is a well-established hotel situated in the vibrant heart of Rochester. As part of Essex Hotel Management's portfolio, this hotel is known for providing exceptional hospitality services that consistently meet the high expectations of today's travelers. Essex Hotel Management has been recognized for a solution-driven approach that enhances the experiences of its team members, partners, hotel owners, and guests. This consistent level of service has been maintained for nearly three decades, reflecting a dedication to quality, integrity, and innovation within the hospitality industry. Courtyard Rochester Downtown offers its guests comfortable accommodations and a welcoming atmosphere, making it an ideal place for both business and leisure travelers. The hotel's commitment to maintaining these high standards can be seen in every aspect of its operations, from guest services to facility upkeep and team engagement.

The current opportunity is for a full-time AM Houseperson and Shuttle Driver, a crucial role that contributes directly to the cleanliness, orderliness, and overall guest satisfaction at the hotel. This position requires an individual who holds a clean driver's license and is capable of driving the hotel shuttle as part of their duties. The primary responsibility of the Houseperson is to ensure that public spaces and guest rooms are kept in pristine condition. This includes cleaning hallways, lobbies, elevators, and other communal areas, assisting the housekeeping staff with room preparation, delivering necessary items such as linens and towels, removing trash and used linens, and responding promptly to guest needs.

The ideal candidate will be aligned with Essex Hotel Management's core values, which emphasize being DRIVEN—dedicated to problem-solving, responsive to partners and guests, always acting with integrity, valuing diversity and relationships, engaged with their work, and adaptable to changing circumstances. This role offers a competitive hourly wage ranging from $16.50 to $17.00 per hour and includes a $250 signing bonus after 90 days of employment. The position has scheduled morning shifts and requires weekend availability, making commitment and reliability essential traits for the successful applicant. The Houseperson and Shuttle Driver role is vital in preserving the hotel’s reputation for cleanliness and guest comfort, reinforcing the hotel’s dedication to superior guest experiences in a dynamic and supportive work environment.