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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.50 - $17.00
Work Schedule
Weekend Shifts
Benefits
Signing bonus
Job Description
Courtyard Rochester Downtown, managed by Essex Hotel Management, LLC, is a well-established hotel situated in the vibrant heart of Rochester. As part of Essex Hotel Management's portfolio, this hotel is known for providing exceptional hospitality services that consistently meet the high expectations of today's travelers. Essex Hotel Management has been recognized for a solution-driven approach that enhances the experiences of its team members, partners, hotel owners, and guests. This consistent level of service has been maintained for nearly three decades, reflecting a dedication to quality, integrity, and innovation within the hospitality industry. Courtyard Rochester Downtown offers its guests comfortable accommodations... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a hotel or hospitality setting preferred
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to lift and carry up to 50 pounds
- Flexibility to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in a hotel or hospitality setting preferred
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Capability to lift and carry up to 50 pounds
- Flexibility to work weekends and holidays
Job Duties
- Clean and maintain hotel public areas including hallways lobbies and elevators
- Assist housekeeping staff with cleaning and maintaining guest rooms
- Deliver linens towels and other supplies to guest rooms
- Remove trash and dirty linens from guest rooms
- Respond to guest requests and complaints in a timely and professional manner
- Report maintenance issues or safety hazards to appropriate department
- Follow all hotel policies and procedures including safety and security protocols
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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