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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $17.00
Work Schedule
Weekend Shifts
Benefits
Signing bonus
Job Description
Courtyard Rochester Downtown, managed by Essex Hotel Management, is a distinguished hotel located in the heart of Rochester, dedicated to providing exceptional hospitality experiences to its guests. As part of Essex Hotel Management's respected portfolio, this hotel benefits from nearly three decades of a solution-driven approach that emphasizes high satisfaction for team members, partners, owners, and guests alike. The management philosophy at Essex Hotel Management revolves around a clear vision, mission, and set of values which include dedication to finding workable solutions, responsiveness, integrity, value orientation, engagement, and nimbleness. These core principles ensure that every member of the team works... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a hotel or hospitality setting preferred
- ability to work independently and as part of a team
- strong attention to detail and organizational skills
- excellent communication and customer service skills
- ability to lift and carry up to 50 pounds
- flexibility to work weekends and holidays
Job Qualifications
- high school diploma or equivalent
- previous experience in a hotel or hospitality setting preferred
- ability to work independently and as part of a team
- strong attention to detail and organizational skills
- excellent communication and customer service skills
- ability to lift and carry up to 50 pounds
- flexibility to work weekends and holidays
Job Duties
- clean and maintain hotel public areas including hallways lobbies and elevators
- assist housekeeping staff with cleaning and maintaining guest rooms
- deliver linens towels and other supplies to guest rooms as needed
- remove trash and dirty linens from guest rooms
- respond to guest requests and complaints in a timely and professional manner
- report any maintenance issues or safety hazards to the appropriate department
- follow all hotel policies and procedures including safety and security protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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