Houseperson

Concord Hospitality is a reputable and dynamic company that operates within the hospitality industry, managing a portfolio of hotels with a strong commitment to quality, integrity, community, profitability, and fun. Known for its associate-focused culture, Concord Hospitality emphasizes personal and professional growth, providing extensive training and development opportunities at all levels from entry-level interns to executive leadership. The company takes pride in fostering a diverse and inclusive workplace environment where every associate can thrive. Concord Hospitality upholds high standards of customer service and offers quality accommodations in various markets, making it a leader in the hotel management sector. The organization has built a solid reputation for valuing work-life balance, diversity, and an exceptional guest experience.

We are currently hiring a Houseperson to join our Housekeeping Department. As a Houseperson at Concord Hospitality, you will play an essential role in maintaining the cleanliness and orderliness of the hotel's public spaces while actively supporting the housekeeping team with crucial tasks. This role requires a keen attention to detail, reliability, and a guest-focused approach to ensure that every visitor has a welcoming environment during their stay. The Houseperson is responsible for making rounds through public areas during each shift, ensuring that spaces remain clean, tidy, and free from disorder. This role involves collaborating with housekeeping staff to assist with heavy lifting and prioritizing urgent requests, demonstrating teamwork and flexibility.

In addition to maintaining the physical upkeep of the hotel, the Houseperson is tasked with reporting any missing or found articles along with any visible signs of damage or necessary repairs. This vigilance helps maintain the hotel's standards and ensures prompt action on maintenance issues, contributing to guest satisfaction and safety. Providing attentive service to guests is also a critical element of the role, which includes addressing guest questions and securing additional assistance when required, offering a friendly and professional interface between guests and hotel services.

Ideal candidates for this position will have prior experience in housekeeping or hospitality, though a strong willingness to learn and adaptability can also make candidates successful. Essential qualities include strong organizational skills, the ability to work independently and as part of a team, physical stamina for performing cleaning tasks, and flexibility to work varied shifts including weekends and holidays. Concord Hospitality values a commitment to safety, sanitation, and high guest service standards and seeks associates who embody these principles.

This full-time position offers competitive wages and a comprehensive benefits package for eligible associates. Those joining Concord Hospitality as Housepersons can expect to receive medical, dental, and vision insurance, life insurance, and short/long-term disability options. Additionally, the company provides a 401(k) program with a company match, tuition assistance, discounted room rates at Concord-managed hotels, and various training and development opportunities to support career growth. Joining Concord Hospitality means becoming part of a company with a strong culture, supportive team, and commitment to excellence. The organization is an Equal Opportunity Employer that values diversity and inclusion, dedicated to being a Great Place to Work for all. Applicants are also informed of their rights under federal employment laws, reflecting the company's transparency and respect for employee rights.