Houseperson

The Ritz-Carlton Cleveland is a distinguished luxury hotel located at 1515 W 3rd St, Cleveland, Ohio. Renowned for its exceptional service and elegant accommodations, The Ritz-Carlton brand is world-famous for delivering superior guest experiences that emphasize comfort, class, and personalized attention. As part of Marriott International's prestigious portfolio, the Cleveland property upholds the high standards that define The Ritz-Carlton name globally, ensuring every guest receives the utmost care and attention during their stay. This hotel is committed to fostering an inclusive workplace culture that values diversity and empowers employees to excel in their roles through creativity, kindness, and compassion.

This opening invites candidates to join as a full-time Housekeeping and Laundry team member, contributing to the upkeep and presentation of the hotel environment. The role entails more than routine cleaning—it is about crafting unique and memorable guest experiences by maintaining impeccable cleanliness and order throughout the property. The position operates primarily during flexible morning and evening shifts and pays $19.31 per hour. A key aspect of the job is upholding the "Gold Standards" of The Ritz-Carlton, a set of guiding principles including the employee promise, credo, and service values that define exemplary service and hospitality. Team members, referred to as Experts in the guest environment, are versatile in their responsibilities, ranging from attending to guest requests to replenishing supplies and ensuring all public and guest areas reflect the high standards of the hotel. The role demands physical activity, including standing, walking for extended periods, lifting or moving objects up to 50 pounds, and performing various cleaning tasks efficiently and effectively.

This position is non-management but is essential to the hotel's success by ensuring guests have an inviting, spotless environment that contributes to their overall positive experience. With a commitment to equal employment opportunities and a respectful workplace, The Ritz-Carlton Cleveland promotes professional appearance, confidentiality, safety, and quality standards at all times. The environment fosters growth, teamwork, and pride among employees as they contribute to a luxury hospitality experience that guests from around the world continue to cherish. By joining this team, candidates become part of a global network of hospitality professionals dedicated to delivering excellence every day.