Houseperson

Concord Hospitality is a respected leader in the hospitality industry, known for its commitment to quality, community, integrity, profitability, and fun. As a company that prides itself on delivering exceptional guest experiences, Concord invests heavily in its employees by providing comprehensive training and development programs. They offer career advancement opportunities that range from internships to executive leadership roles, fostering a culture focused on personal and professional growth. This dedication to an "Associate First" culture highlights their emphasis on work-life balance, diversity, and inclusion, making Concord Hospitality a great place to work for individuals from all backgrounds. Their operations span multiple markets, where they maintain high standards of service and quality accommodations while nurturing a supportive and engaging work environment. Concord Hospitality also emphasizes a safe and welcoming workplace through adherence to federal employment laws and equal opportunity employment practices.

The Houseperson role at Concord Hospitality is an essential position within the Housekeeping Department. This full-time role focuses on maintaining cleanliness and organization in the hotel’s public spaces to ensure a positive guest experience. As a Houseperson, you will play a pivotal role in enhancing the overall atmosphere by supporting the housekeeping team with vital tasks, such as heavy lifting and responding to priority cleaning requests. Attention to detail and reliability are critical traits for success in this position, as you will be responsible for making regular rounds in the halls, identifying and addressing any cleanliness or maintenance issues. You will also act as a guest service ambassador by assisting guests with their inquiries and coordinating additional support when necessary.

The position entails a dynamic work environment with varying shifts, including weekends and holidays, which requires flexibility and a strong commitment to standards of safety, sanitation, and guest satisfaction. Concord Hospitality offers competitive wages along with valuable benefits for full-time associates, such as medical, dental, and vision insurance, life insurance, and short- and long-term disability coverage. Additionally, there is a 401(k) retirement savings plan with a company match to support financial wellness. Tuition assistance is available to encourage further education and professional development, and discounted room rates at Concord-managed hotels provide an added perk.

This role not only serves as the backbone of the housekeeping operations but also contributes significantly to the hotel's reputation for outstanding cleanliness and guest service. As part of a dedicated team that supports each other and the community, working as a Houseperson at Concord Hospitality means being part of a company that values quality service, integrity, and the fun spirit that defines the workplace culture. Joining Concord opens the door to a rewarding hospitality career where your efforts directly improve the guest experience while offering room for personal growth and advancement.