Houseperson

Job Overview

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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Recognition Program
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) plan with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities

Job Description

Grand Beach is a prestigious resort located beautifully on the shores of Lake Bryan, offering guests an exceptional vacation experience surrounded by natural beauty and luxurious amenities. Known as a hidden gem, Grand Beach prides itself on creating a welcoming and memorable atmosphere for visitors from all walks of life. Officially recognized in Newsweek's "Top Global 100 Most Loved Workplaces" list, the resort emphasizes a culture that puts people first, fostering an environment of respect, inclusivity, and professional growth for its employees. This distinguished recognition reflects Grand Beach's commitment not only to guest satisfaction but also to employee well-being and work-life balance.

As a member of our housekeeping team at Grand Beach, you'll play a vital role in maintaining the resort's high standards of cleanliness, safety, and guest service. This position offers the opportunity to be part of a dynamic team dedicated to providing extraordinary guest experiences. You will be responsible for ensuring guest rooms and public areas are impeccably maintained and equipped with fresh linens and supplies, supporting the seamless operation and appearance of the resort. This role requires excellent attention to detail, physical stamina, and an ability to work effectively in a fast-paced environment. Moreover, you will be instrumental in upholding compliance with all applicable federal, state, and local laws, including OSHA regulations, which assures the safety of both guests and staff.

Grand Beach fosters an inclusive workplace where diversity is valued, and opportunities for advancement abound. We offer competitive compensation alongside substantial benefits starting from day one, including medical, dental, and vision coverage. Our employees enjoy recognition programs, travel discounts, paid vacation and sick leave, a 401(k) plan with company match, tuition reimbursement, employee stock purchase programs, and many avenues for personal and professional growth. Our team members have access to comprehensive training programs to help them develop skills and advance within the hospitality industry. The housekeeper position demands adaptability as team members may work various shifts, including weekends and holidays, ensuring the resort is always ready to provide impeccable service.

At Grand Beach, you will contribute to a beloved resort's success by helping guests create unforgettable memories. Whether attending promptly to guest requests, coordinating linen transportation, or ensuring the pristine condition of corridors, stairwells, and guest rooms, your work will directly impact guest satisfaction and the resort's reputation. Those passionate about hospitality, with a commitment to excellence and teamwork, will find Grand Beach an inspiring place to grow their careers while enjoying a supportive and award-winning workplace culture.

Job Requirements

  • High school diploma or equivalent
  • previous housekeeping or hospitality experience preferred
  • physical ability to perform job duties including lifting and standing for extended periods
  • strong attention to detail and organizational skills
  • effective communication skills in English
  • ability to work flexible hours including weekends and holidays
  • willingness to comply with all health and safety regulations

Job Qualifications

  • Adapt communication style to suit different audiences, efficiently communicating with supervisors, coworkers, and guests in English
  • perform job functions with attention to detail, speed, and accuracy
  • ability to work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests
  • physically able to work from a ladder, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
  • able to work in various environmental factors such as humidity, heat, cold, dust, and noise

Job Duties

  • Attend to guest request
  • identify and report preventative or other maintenance issues in the public area or guest rooms
  • remove used and replace with new linens, towels, and vital products and supplies
  • transport clean and dirty linen to and from operations and the buildings
  • properly maintain work carts/stations to optimize appearance and efficiency
  • ensure the resort follows all federal, state, and local laws, including OSHA
  • clean guest corridors, landings, and stairwells, deliver guest requests, vacuum, carpet cleaning, and heavy cleaning of all assigned units, offices, and public areas in compliance with all standards of quality and productivity
  • assist management in maintaining an accurate inventory of linen and supplies

Job Criteria

Experience

No experience required


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