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HouseMan for Best Western Inn & Suites

Job Overview

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Compensation

Hourly
Range $10.00 - $12.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training opportunities
Employee assistance program

Job Description

Best Western is a globally recognized hospitality company known for delivering quality accommodations and exceptional guest services. As a well-established hotel brand, Best Western operates a vast network of hotels, catering to both business and leisure travelers worldwide. The company is committed to providing guests with comfortable, clean, and safe environments throughout their stay. Best Western prides itself on maintaining high standards of hospitality, focusing on guest satisfaction, operational excellence, and inclusive employment practices. The brand emphasizes equal employment opportunities and fosters a workplace Free from discrimination, promoting diversity and inclusion among its employees.

The Houseperson role at Best Western is integral to the hotel's commitment to cleanliness and guest safety. This position entails maintaining impeccable standards of hygiene and orderliness in all guest and public areas of the hotel property. The Houseperson supports room attendants in their cleaning tasks, ensuring that linens are processed and rooms meet the highest standards of cleanliness. Safety is paramount, demanding adherence to strict protocols regarding guest room entry, passkey usage, and vigilant reporting of any suspicious activities. The role requires a keen eye for detail and proactive communication with supervisors concerning maintenance or safety issues. Additionally, this position involves ensuring that all cleaning supplies, uniforms, and equipment are properly cared for and managed.

The ideal candidate for the Houseperson position at Best Western will exhibit professionalism, reliability, and an unwavering commitment to guest satisfaction. Responsibilities include assisting with room upkeep, promptly addressing guest concerns, stocking cleaning supplies and carts, and maintaining cleanliness in hallways, elevators, and other public spaces. This role supports the overall guest experience by creating a welcoming, safe, and spotless environment, contributing to the hotel's excellent reputation. Employment at Best Western offers a chance to be part of a diverse and inclusive team dedicated to service excellence in the hospitality industry. The position upholds equal employment policies to ensure fair treatment and opportunity for all employees and applicants.

Job Requirements

  • high school diploma or equivalent
  • previous housekeeping or hospitality experience preferred
  • ability to lift heavy items and perform physical labor
  • trustworthy and reliable
  • good communication skills
  • ability to follow safety and security protocols
  • willingness to work flexible hours

Job Qualifications

  • high school diploma or equivalent
  • prior experience in housekeeping or hospitality preferred
  • ability to handle physical tasks and stand for extended periods
  • good communication skills
  • attention to detail
  • ability to work independently and in a team
  • commitment to safety procedures

Job Duties

  • maintain a professional appearance
  • assist room attendants in processing linen and cleaning rooms
  • maintain cleanliness of corridors elevator landings and public areas
  • address and resolve guest complaints in a timely manner
  • ensure all floor closets and room attendants carts are fully stocked
  • report all safety and maintenance concerns to supervisor
  • care for all uniforms equipment and supplies issued by management

Job Criteria

Experience

No experience required


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