Houseman - Doubletree Phoenix Midtown

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts

Job Description

This opportunity arises with a reputable hospitality company known for its exceptional service and commitment to guest satisfaction. Specializing in providing comfortable lodging and a welcoming environment, the company prides itself on maintaining high standards across its properties. With a focus on quality and cleanliness, this establishment offers a vibrant workplace where employees are valued and growth is encouraged. The role presented here is an essential position within the hospitality sector and specifically contributes to the smooth operation and overall guest experience. This is a full-time cleaning and maintenance position based in the front lobby and public areas of the hotel or similar property. Work schedules might vary to meet the business needs, thus requiring flexibility from the candidate. No specific salary details are provided in the source, but competitive compensation aligned with industry standards is expected.

The primary function of this position is to ensure that all public-facing areas such as the front lobby, restrooms, and pool area are meticulously maintained to uphold the welcoming atmosphere and cleanliness standards expected by guests. Responsibilities include regular cleaning tasks such as dusting, mopping, polishing, and vacuuming, in addition to emptying trash and stocking necessary supplies. The incumbent plays a critical role in guest safety by addressing any potential hazards promptly, such as wet floors due to inclement weather. They are also responsible for keeping office areas tidy, including spaces used by sales, executive, and front office staff. This role requires a strong work ethic, self-initiative, and the ability to maintain attention to detail even amidst frequent interruptions. The employee must demonstrate courteous and professional behavior when interacting with guests, contributing to the overall positive impression of the establishment. Essential physical requirements include the ability to work in an office environment, sustain prolonged periods of desk work, engage in occasional walking and standing, and perform tasks requiring fine motor skills. The ability to lift or move items weighing from 10 to 25 pounds is also necessary. Adaptability for reasonable accommodations is recognized to support individuals with disabilities to fulfill their job functions effectively. Overall, this role is vital to enhancing guest satisfaction by ensuring that the environment is clean, safe, and inviting at all times.

Job Requirements

  • Ability to work in a standard office environment
  • Prolonged periods of sitting at a desk and working on a computer (6-8 hours a day)
  • Occasional standing and walking throughout the workday
  • Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment
  • Ability to communicate effectively verbally and in writing
  • Occasionally required to stand, walk, bend, reach, or carry items
  • Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies)
  • Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles)
  • Ability to hear and participate in conversations and meetings, use phone and/or headset
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Job Qualifications

  • High work ethic and self-initiative
  • Regular attendance according to established guidelines
  • May be required to work varying schedules to reflect the business needs of the property
  • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
  • Ability to work in a standard office environment
  • Ability to communicate effectively verbally and in writing
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Job Duties

  • Ensure the entire front lobby is clean and presentable for the guest
  • Immediately respond to and correct any potential safety conditions such as a wet floor due to guests tracking in rain or snow
  • Clean pool area and restrooms
  • Clean all public restrooms and stock all necessary items
  • Empty the trash from all offices, including the Sales, Executive and Front offices
  • Clean, dust, mop, vacuum and polish the lobby area including ashtrays, furniture, house phones, wall fixtures, plants, vending machines, glass and windows
  • Greet guests in a courteous fashion

Job Criteria

Experience

Entry Level (1-2 years)


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