Houseman

Derby City Gaming & Hotel is a premier entertainment destination located in Louisville, Kentucky. Featuring nearly 1,300 of the latest gaming machines, a grab-n-go restaurant, the upscale Oliver's Chophouse & Bourbon Bar, and a Kentucky Derby-themed hotel, it offers a unique combination of gaming, dining, hospitality, and live entertainment. This expanded facility is designed to provide guests with an exciting and immersive experience, whether they are here to enjoy the games, savor gourmet meals, relax in the themed hotel, or take in live music performances. Recognized by Louisville Business First as one of the "Best Places to Work in Greater Louisville," Derby City Gaming & Hotel puts a strong emphasis on creating a welcoming and dynamic workplace for its employees.

The Houseperson position at Derby City Gaming & Hotel plays a vital role in maintaining the cleanliness and organization throughout the property, which directly contributes to an exceptional guest experience. This role involves servicing public and guest room areas to ensure they meet the high standards set by the hotel and casino. The Houseperson is responsible for keeping service landing closets fully stocked with linens and supplies, assisting Guest Room Attendants with various tasks such as stripping guest rooms, and maintaining the overall cleanliness of corridors, stairwells, and guest room doors to keep them free of scuff marks. Daily duties include dusting baseboards, pictures in corridors, emptying linens and garbage from attendants on an hourly basis, and ensuring that all service areas like ice machine rooms remain clean and organized.

This position requires an individual who pays close attention to detail and can manage physical demands such as standing or walking for extended periods, bending, reaching overhead, and lifting or moving objects up to specified weights. The Houseperson also plays an important customer service role by responding to guest requests and contributing to a safe and secure environment for both guests and staff. Good communication, time management, and follow-through skills are essential for success in this role. The ability to work a flexible schedule, including weekends and holidays, is necessary to meet the operational needs of the hotel and gaming facility.

Working at Derby City Gaming & Hotel offers a unique opportunity to be part of an energetic and customer-focused team within Louisville's vibrant hospitality and gaming industry. The employer values diversity and provides equal employment opportunities to all qualified applicants, promoting an inclusive work environment. This Houseperson role is designed for candidates who are energetic, reliable, and committed to maintaining the highest standards of cleanliness and guest satisfaction in a fast-paced, fun atmosphere. If you are someone who thrives in a team environment and enjoys contributing to exceptional guest experiences, this position at Derby City Gaming & Hotel could be a perfect fit for you.