Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
supportive work environment

Job Description

Renaissance Hotels, part of Marriott International, is a renowned hospitality brand that focuses on delivering unique and memorable experiences to its guests. Located globally, Renaissance Hotels are known for incorporating the DNA of the neighborhoods they inhabit, offering guests a chance to explore new cultures, discover local stories, and enjoy a personalized stay unlike any other. This dedication to cultural immersion and guest satisfaction sets Renaissance Hotels apart in a highly competitive hospitality industry, making them a preferred choice for travelers seeking authenticity and adventure in their travel experiences.

The position available at our Plano, Texas location is for a Guest Environment Expert within the Housekeeping and Laundry category. This is a full-time, non-management role that plays a pivotal part in maintaining the hotel’s cleanliness and overall appearance to ensure guests receive an exceptional stay. The Guest Environment Expert is responsible for a wide range of housekeeping functions, from cleaning guest rooms and public spaces to handling guest requests and restocking supplies. Their work is essential to creating an environment that is not only clean but also welcoming and reflective of the Renaissance Hotels brand ethos.

In this role, individuals will be on their feet for extended periods while performing physically engaging tasks such as lifting, pushing, pulling, and placing objects weighing up to 50 pounds. It requires a hands-on approach, keen attention to detail, and adherence to safety and quality standards to ensure a safe and professional work environment. The position emphasizes not just the mechanical aspects of housekeeping but also the importance of a professional appearance, respectful communication, confidentiality, and compliance with company policies. It is a dynamic role that demands energy, a positive attitude, and a commitment to excellence in guest service.

Marriott International champions diversity, equality, and inclusion across all its properties, including Renaissance Hotels. The company actively creates an inclusive workplace that values the unique backgrounds, talents, and experiences of its employees. This commitment ensures a respectful environment, free from discrimination based on disability, veteran status, or any other legally protected characteristic. As part of this team, the Guest Environment Expert contributes not only to the physical upkeep of the hotel but also to fostering a welcoming and supportive atmosphere for all guests and colleagues.

This role is perfect for someone who enjoys working in an active environment, values teamwork, and seeks to grow within the hospitality industry. Renaissance Hotels offers career development opportunities within Marriott International’s extensive portfolio, encouraging employees to belong to a global community of hospitality professionals. Joining Renaissance Hotels means becoming part of a vibrant team that supports personal and professional growth, enabling employees to be their best selves while creating unforgettable guest experiences. We invite individuals passionate about hospitality, with a strong work ethic and dedication to exceptional service, to apply and embark on a rewarding career journey with us.

Job Requirements

  • must be able to stand, sit, or walk for extended periods
  • capable of lifting and moving objects weighing up to 50 pounds
  • willing to follow company policies and procedures
  • ability to maintain confidentiality
  • must adhere to quality standards
  • professional personal appearance and communication
  • availability for full-time work

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or hospitality experience beneficial
  • ability to follow instructions and work independently
  • strong attention to detail
  • excellent communication skills
  • capability to stand, sit, or walk for extended periods
  • physical ability to lift and move up to 50 pounds

Job Duties

  • clean guest rooms and public areas
  • stock housekeeping carts and supplies
  • respond promptly to guest requests
  • maintain cleanliness and appearance standards throughout the hotel
  • follow safety and sanitation guidelines
  • collaborate with team members to ensure efficient operations
  • adhere to company policies and procedures

Job Criteria

Experience

No experience required


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