Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Life insurance

Job Description

Marriott International is a global leader in the hospitality industry, known for its dedication to delivering exceptional guest experiences across its diverse portfolio of brands. Among these brands is W Hotels, which stands out for its innovative approach to luxury hospitality. W Hotels seeks to ignite curiosity and expand the worlds of its guests, creating uniquely memorable stays through a vibrant and forward-thinking culture. Located at 300 12th Ave S, Nashville, Tennessee, this property is a part of Marriott's extensive network, celebrated for its commitment to quality, service, and inclusivity. Marriott International fosters an inclusive workplace that values diversity and promotes equal employment opportunities, making its work environment supportive and dynamic for employees of varied backgrounds. The company emphasizes a strong culture of respect, professional growth, and community involvement.

The Guest Environment Expert role at W Hotels in Nashville is a full-time, non-management position focused on maintaining the cleanliness and overall appearance of the hotel. This role goes beyond traditional housekeeping duties. It is dedicated to crafting an exceptional and memorable guest experience by ensuring every area of the hotel—from guest rooms to public spaces—is impeccable and inviting. Guest Environment Experts are empowered to take initiative and be proactive in fulfilling guest requests, stocking supplies, and maintaining hygiene standards throughout their workspace.

Employees in this role must be agile and prepared to be physically active, standing, sitting, or walking for extended periods. They frequently handle tasks requiring lifting, carrying, pushing, pulling, and placing objects that weigh up to 50 pounds without assistance. Professionalism in appearance, communication, and adherence to Marriott's policies are critical to the role. Safety in the workplace and confidentiality are also non-negotiable standards. Guest Environment Experts contribute to the overall success of the hotel by ensuring that guests have the best possible experience during their stay. This position allows individuals who are motivated, hands-on, and attentive to detail to thrive in a reputable and globally recognized hospitality company.

Job Requirements

  • high school diploma or equivalent
  • ability to stand, sit, or walk for extended periods
  • capability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
  • willingness to follow all company policies and procedures
  • adherence to safety standards
  • professional personal appearance
  • good communication skills

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience preferred
  • ability to work in a physically demanding environment
  • strong attention to detail
  • excellent communication skills
  • ability to follow instructions and company policies
  • customer service orientation

Job Duties

  • clean guest rooms and public spaces
  • respond promptly to guest requests
  • stock housekeeping carts
  • maintain cleanliness of all assigned areas
  • follow company safety and quality standards
  • communicate professionally with guests and team members
  • adhere to confidentiality policies

Job Criteria

Experience

No experience required


Job Location

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