Housekeeping Valet Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Fixed Shifts
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Benefits

Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary employee meals
Discounted rates for Marta and/or parking

Job Description

Four Seasons is a globally renowned luxury hospitality company known for its exceptional service and commitment to creating memorable experiences for guests worldwide. Established with a vision to set the highest standards in hospitality, Four Seasons operates lavish hotels and resorts across the globe, catering to travelers seeking comfort, elegance, and impeccable service. The company prides itself on its culture of inclusivity, respect, and personal growth, encouraging its employees to deliver genuine hospitality with heart and professionalism. Through its world-class training programs and supportive workplace environment, Four Seasons fosters a team dedicated to excellence and innovation in the luxury hotel industry.

At the Four Seasons Atlanta, situated in the heart of a vibrant and culturally rich city, team members are invited to engage in a fulfilling career that blends Southern charm with international luxury. The Atlanta location offers a dynamic work environment where employees contribute to providing guests with extraordinary experiences, whether at the spa, Brasserie Margot, or in the comfort of the hotel rooms. This particular role involves responsibilities crucial to maintaining the quality and presentation of guest clothing and uniforms, ensuring that the luxury standards synonymous with the Four Seasons brand are upheld. This is a full-time employment opportunity characterized by a close-knit, respectful work atmosphere where personal growth and team collaboration are highly valued.

The role of Laundry Attendant at Four Seasons Atlanta requires attention to detail and a commitment to quality. Key responsibilities include sorting, processing, and finishing guest clothing and employee uniforms meticulously. The role demands operational knowledge of laundry and pressing equipment, alongside excellent guest interaction skills, as the Laundry Attendant directly engages in retrieving and delivering clothing items to guests. Handling guest requests with politeness and efficiency is critical, ensuring guests' expectations for timely service are met. Additionally, the attendant supports housekeeping by maintaining a consistent supply of clean uniforms. This position demands adherence to company work rules and standards of conduct, fostering a professional and harmonious workplace. Four Seasons provides its employees with comprehensive training, employee discounts on stays worldwide, complimentary dry cleaning for uniforms, and meals, making it an attractive position for individuals seeking a career in luxury hospitality services. Staff members are scheduled to work eight-hour shifts, with flexibility based on operational needs, underscoring the dynamic nature of the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in laundry or garment care
  • Ability to operate laundry and pressing machinery
  • Good communication skills
  • Ability to follow instructions accurately
  • Ability to work flexible shifts
  • Physical ability to handle laundry tasks
  • Willingness to assist in housekeeping duties

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in laundry or similar roles preferred
  • Ability to operate laundry and pressing equipment
  • Strong organizational skills
  • Excellent communication and customer service skills
  • Ability to work in a team environment
  • Detail-oriented and reliable
  • Knowledge of garment care practices

Job Duties

  • Answers telephone calls from guests requiring cleaning or pressing services
  • Logs requests and picks up clothing from guest rooms
  • Ascertains time goods are required
  • Counts items and issues receipts
  • Marks guest clothing for identification
  • Sorts guest items for washing, dry cleaning, pressing, or repair
  • Processes clothing using correct equipment, temperature, and chemicals
  • Folds or hangs clothing as desired
  • Delivers clothing to guests on time
  • Sorts employee uniforms for appropriate action
  • Processes uniforms and transports to Housekeeping
  • Operates and maintains washers, dryers, dry cleaning machines, steam tunnels, pressers, and irons
  • Reports equipment problems to manager
  • Complies with company work rules and conduct standards
  • Works harmoniously with co-workers and supervisors
  • Assists with laundry and housekeeping duties during high volume or absence

Job Criteria

Experience

Entry Level (1-2 years)


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