Housekeeping Utility Runner/House Attendant - Full Time
Job Overview
Compensation
Hourly
Range $19.00 - $19.50
Work Schedule
Rotating Shifts
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
team environment
Job Description
JW Marriott is a renowned luxury hotel brand known for its exceptional service, upscale accommodations, and commitment to guest satisfaction. As part of the Marriott International family, JW Marriott hotels offer sophisticated environments that blend elegance with impeccable hospitality, catering to travelers seeking comfort, style, and exceptional experiences. The brand emphasizes fostering team collaboration, innovation, and adherence to core values to create lasting impressions on guests across all touchpoints.
The Housekeeping Utility Runner / House Attendant role at JW Marriott plays a pivotal part in maintaining the high standards of cleanliness, organization, and operational efficiency that the brand is celebrated for. Reporting directly to the Housekeeping Supervisor and operating within the housekeeping department, this position involves working across various shifts including day, swing, and graveyard, ensuring flexibility and comprehensive coverage. This role is essential in supporting the housekeeping team by delivering supplies such as linens and cleaning materials to different floors, assisting room attendants with deep cleaning and maintenance tasks, and ensuring that all public and back-of-house areas meet the JW Marriott’s exacting standards.
In this position, the Housekeeping Utility Runner / House Attendant is expected to be proactive in responding to the dynamic needs of the housekeeping team and guests. Responsibilities include distributing clean linens, performing carpet care including vacuuming and spot cleaning, completing dusting projects, power washing outdoor spaces such as patios and balconies, and maintaining guest room furniture through various cleaning methods including steaming and extraction. The role also involves ensuring the safe and efficient operation of cleaning equipment, handling hazardous materials in compliance with OSHA and company policies, and delivering general guest assistance when required.
The physical demands of this role are significant, requiring stamina and strength to perform tasks such as lifting up to 80 pounds, prolonged standing, walking, bending, pushing, and pulling. The work environment ranges from guest rooms and common areas to back-of-house sites, with exposure to different noise levels and temperature conditions, and adherence to safety regulations especially on the casino floor where smoking is permitted under state law.
Ideal candidates will possess a High School Diploma or GED, alongside previous housekeeping experience in hotels, resorts, or similar settings. Essential skills include clear verbal communication to interact professionally with guests and colleagues, strong attention to detail, time management capabilities, and a dependable, team-oriented work ethic. Basic English proficiency is required to ensure safety and effective communication. The position also necessitates a valid Nevada Driver’s License due to the mobility requirements across various property locations. Through dedication to excellence, safety, and teamwork, the Housekeeping Utility Runner / House Attendant helps uphold the JW Marriott’s reputation for outstanding guest service and hospitality.
The Housekeeping Utility Runner / House Attendant role at JW Marriott plays a pivotal part in maintaining the high standards of cleanliness, organization, and operational efficiency that the brand is celebrated for. Reporting directly to the Housekeeping Supervisor and operating within the housekeeping department, this position involves working across various shifts including day, swing, and graveyard, ensuring flexibility and comprehensive coverage. This role is essential in supporting the housekeeping team by delivering supplies such as linens and cleaning materials to different floors, assisting room attendants with deep cleaning and maintenance tasks, and ensuring that all public and back-of-house areas meet the JW Marriott’s exacting standards.
In this position, the Housekeeping Utility Runner / House Attendant is expected to be proactive in responding to the dynamic needs of the housekeeping team and guests. Responsibilities include distributing clean linens, performing carpet care including vacuuming and spot cleaning, completing dusting projects, power washing outdoor spaces such as patios and balconies, and maintaining guest room furniture through various cleaning methods including steaming and extraction. The role also involves ensuring the safe and efficient operation of cleaning equipment, handling hazardous materials in compliance with OSHA and company policies, and delivering general guest assistance when required.
The physical demands of this role are significant, requiring stamina and strength to perform tasks such as lifting up to 80 pounds, prolonged standing, walking, bending, pushing, and pulling. The work environment ranges from guest rooms and common areas to back-of-house sites, with exposure to different noise levels and temperature conditions, and adherence to safety regulations especially on the casino floor where smoking is permitted under state law.
Ideal candidates will possess a High School Diploma or GED, alongside previous housekeeping experience in hotels, resorts, or similar settings. Essential skills include clear verbal communication to interact professionally with guests and colleagues, strong attention to detail, time management capabilities, and a dependable, team-oriented work ethic. Basic English proficiency is required to ensure safety and effective communication. The position also necessitates a valid Nevada Driver’s License due to the mobility requirements across various property locations. Through dedication to excellence, safety, and teamwork, the Housekeeping Utility Runner / House Attendant helps uphold the JW Marriott’s reputation for outstanding guest service and hospitality.
Job Requirements
- Must be able to speak and understand basic English to ensure safe performance of job duties and effective communication with guests and team members, as permitted
- valid Nevada driver’s license
Job Qualifications
- High school diploma or GED
- previous housekeeping experience in a hotel, resort, or similar environment
- clear and effective verbal communication skills to interact professionally with guests and team members
- strong attention to detail to consistently uphold cleanliness and organization standards across all areas
- solid time management skills with the ability to prioritize tasks, stay organized, and work independently
- dependable with a strong work ethic and the ability to follow established procedures and safety guidelines
- ability to perform efficiently in a fast-paced environment while maintaining a positive, professional attitude
- basic problem-solving skills, particularly when addressing spills, hazards, or urgent operational needs
- physical stamina to stand, walk, bend, lift, and carry items for extended periods throughout the shift
- team-oriented mindset with the ability to collaborate effectively with housekeeping, maintenance, and other departments
Job Duties
- Distribute clean linens to assigned floors, storage areas, and housekeeping closets
- vacuum carpets in guest rooms and hallways
- perform spot cleaning, extraction, and bonnet cleaning as needed
- complete high- and low-dusting projects, ensuring all guest room and hallway furniture is thoroughly detailed
- assist room attendants with deep cleaning tasks including carpets, balconies, patios, showerheads, fixtures, furniture, sinks, and Jacuzzi tubs
- power wash or blow off guest room patios and balconies to maintain cleanliness and presentation
- clean and maintain guest room furniture using appropriate methods (extraction, steaming, or dry cleaning)
- strip, seal, and finish tile, marble, and other hard flooring surfaces
- remove soiled linens and trash from carts, hallways, linen lockers, and service areas
- keep stairwells and emergency exits clean, clear, and compliant with safety standards
- deliver and restock supplies for guests, room attendants, linen closets, and supply rooms
- maintain and service vacuum equipment, including cleaning units, replacing bags, and reporting or removing damaged equipment for repair
- transport and set up rollaway beds, cribs, refrigerators, and microwaves in guest rooms
- return items to storage when no longer needed
- clean windows, doors, and other high-touch surfaces throughout the property
- move furniture within or between guest rooms as needed to support operations or cleaning
- properly store and return all chemicals, supplies, and equipment at the end of each shift or project
- ensure all equipment is maintained in safe working condition
- follow all OSHA guidelines for handling and disposing of biohazards and bloodborne pathogens
- report maintenance issues and safety hazards promptly and take appropriate action when possible
- provide general assistance to guests, including directions and responding to basic requests
- perform additional duties as assigned by supervisors or leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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