Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
The Ritz-Carlton is a globally renowned luxury hotel brand that is part of the Marriott International portfolio, known for its exceptional service and unparalleled guest experiences. With over 100 award-winning hotels worldwide, The Ritz-Carlton prides itself on creating memorable moments that guests cherish long after their stay. This esteemed hotel brand is committed to maintaining the highest standards of excellence in hospitality, blending cultural diversity, talent, and experience to create a welcoming and inclusive work environment. The company places a strong emphasis on equal opportunities, valuing diversity, and ensuring all employees feel included and respected regardless of background or protected characteristics. Situated in Portland, Oregon, The Ritz-Carlton continues to set the benchmark for luxury and guest satisfaction in the hospitality industry.
This part-time, non-management position for a Guest Environment Expert (Housekeeping) at The Ritz-Carlton in Portland plays a critical role in upholding the brand's "Gold Standards" through attentive and kind service every day. The role goes beyond typical housekeeping duties to encompass delivering a unique and memorable experience for every guest by maintaining the cleanliness and appearance of guest rooms and public areas. Guest Environment Experts are empowered to handle guest requests proactively, replenish cleaning carts, and perform a variety of cleaning and maintenance tasks to ensure all hotel spaces meet the highest standards. This role requires physical stamina as it involves standing, sitting, walking for extended periods, and moving objects weighing up to 50 pounds without assistance. Being detail-oriented and having a strong commitment to quality and safety standards are essential, as is maintaining a professional appearance and communication style consistent with the Ritz-Carlton brand. Joining The Ritz-Carlton means becoming part of an exceptional team dedicated to excellence in luxury hospitality, where employees have the opportunity to be creative, kind, and compassionate while contributing to a culture of continuous improvement and guest satisfaction. Moreover, employees receive valuable training on the company's Gold Standards, including the employee promise, service credo, and core values, which foster pride in the work and team collaboration. This opportunity offers an inspiring career path within one of the world's leading luxury hotel brands, where dedication and exceptional service create lasting guest memories and professional fulfillment.
This part-time, non-management position for a Guest Environment Expert (Housekeeping) at The Ritz-Carlton in Portland plays a critical role in upholding the brand's "Gold Standards" through attentive and kind service every day. The role goes beyond typical housekeeping duties to encompass delivering a unique and memorable experience for every guest by maintaining the cleanliness and appearance of guest rooms and public areas. Guest Environment Experts are empowered to handle guest requests proactively, replenish cleaning carts, and perform a variety of cleaning and maintenance tasks to ensure all hotel spaces meet the highest standards. This role requires physical stamina as it involves standing, sitting, walking for extended periods, and moving objects weighing up to 50 pounds without assistance. Being detail-oriented and having a strong commitment to quality and safety standards are essential, as is maintaining a professional appearance and communication style consistent with the Ritz-Carlton brand. Joining The Ritz-Carlton means becoming part of an exceptional team dedicated to excellence in luxury hospitality, where employees have the opportunity to be creative, kind, and compassionate while contributing to a culture of continuous improvement and guest satisfaction. Moreover, employees receive valuable training on the company's Gold Standards, including the employee promise, service credo, and core values, which foster pride in the work and team collaboration. This opportunity offers an inspiring career path within one of the world's leading luxury hotel brands, where dedication and exceptional service create lasting guest memories and professional fulfillment.
Job Requirements
- high school diploma or equivalent
- previous housekeeping or related experience preferred
- ability to stand, sit, and walk for extended periods
- capacity to lift and move objects up to 50 pounds without assistance
- adherence to company policies and procedures
- professional personal appearance
- effective communication skills
- willingness to work part-time schedule
Job Qualifications
- high school diploma or equivalent
- prior housekeeping or cleaning experience preferred
- ability to follow established procedures and standards
- strong attention to detail
- good communication skills
- ability to work independently and as part of a team
- physical ability to perform cleaning and lifting tasks
Job Duties
- maintain cleanliness and appearance of guest rooms and common areas
- respond promptly to guest requests
- replenish and organize cleaning carts
- perform various cleaning tasks including dusting, vacuuming, and sanitizing
- ensure compliance with safety and quality standards
- uphold professional appearance and communication
- assist with moving and lifting objects up to 50 pounds
Job Criteria
Experience
No experience required
Job Location
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