Housekeeping Team Member - Full Time

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $25.40
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Store discount
Paid Time Off
Financial wellness
Health and wellness support programs
employee perks

Job Description

Whole Foods Market is a leading American supermarket chain specializing in natural and organic products. It is renowned for its dedication to quality ingredients, sustainability, and community involvement. With stores across the United States, Whole Foods Market offers an inviting shopping experience that combines a wide variety of exceptional products with a mission-driven approach to healthy living and environmental responsibility. The company emphasizes a workplace culture that supports inclusivity, continuous learning, and collaboration among its team members.

The role of a Team Member at Whole Foods Market is dynamic and multifaceted, offering the exciting opportunity to gain cross-departmental experience by working throughout various sections of the store. This role is designed to nurture a broad understanding of product lines and store operations, as employees are cross-trained in multiple areas including customer service, cashiering, stocking, and merchandising. Team Members play a critical part in ensuring that every customer receives exceptional service and that the store maintains the highest retail standards.

Team Members are responsible for handling various tasks such as processing customer purchases, returns, and credits efficiently while maintaining prompt and courteous communication. They are tasked with keeping shelves and displays fully stocked, front-facing, and rotated to remove outdated products, thereby supporting product visibility and store aesthetics. Maintaining accurate electronic shelf labeling and being knowledgeable about new product placements are also essential aspects of the position.

Beyond daily store operations, Team Members are involved in inventory management by participating in fiscal period and quarter-end inventories, ensuring accuracy and accountability. Communication is key in this role as employees must regularly share pertinent information with leadership and collaborate with various store personnel, including Store Leadership, Team Leaders, Floor Leads, fellow Team Members, support partners, customers, and vendors. Adherence to company protocols, health and sanitation standards, and food safety guidelines forms a critical part of maintaining store integrity and customer trust.

Whole Foods Market fosters a supportive, positive work environment where team collaboration and continuous learning are encouraged. Employees undergo regular training to boost product knowledge and stay updated on new products and promotions. The role demands flexibility to work assigned shifts, participate in meetings such as daily huddles, and engage actively with the team culture. Whole Foods Market also emphasizes safety and compliance by requiring team members to use proper equipment and follow safety procedures at all times.

Compensation for this position ranges from $16.00 to $25.40 hourly, depending on experience, and the company offers a comprehensive benefits package under its "Whole Benefits" program. Benefits include store discounts, paid time off, wellness support, financial wellness programs, and other perks designed to support both full-time and part-time employees. Whole Foods Market is committed to equal employment opportunity and hires individuals based solely on qualifications and business needs, promoting a diverse and inclusive workforce.

Job Requirements

  • prior retail, restaurant or hospitality experience is preferred
  • must be 18 years of age or older
  • ability to perform physical requirements of the job with or without accommodation
  • ability to work all scheduled shifts
  • ability to attend all meetings as assigned by leadership
  • ability to follow established health, sanitation, food safety and cleaning procedures

Job Qualifications

  • basic computer skills
  • proactive problem-solver with excellent follow-through and listening skills
  • clear and effective communication style, both written and verbal
  • thorough knowledge of products throughout the store or the ability to learn them quickly
  • ability to follow instructions and procedures
  • skilled in working in a fast paced, evolving environment with a strong ability to effectively prioritize, multi-task and complete tasks in a thorough and timely manner
  • ability to build and maintain positive relationships with individuals in positions throughout various levels of the business
  • supports the 365 culture and is an example of whole foods market’s core values
  • demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility
  • proven experience meeting all customer service expectations and standards when interacting with customers, vendors and fellow team members
  • proper use of knives, personal protective equipment, forklift, pallet jacks, hand trucks, six wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store
  • able to perform the physical requirements of the job with or without reasonable accommodation
  • desire to be a part of a new, exciting brand

Job Duties

  • provide exceptional customer service and address needs of customers in a timely and effective manner
  • be cross-trained and work in multiple areas throughout the store, which may include cashiering
  • process customer purchases, returns and credits
  • ensure that all shelves and displays are properly stocked and front facing
  • rotate products and remove out-of-date products
  • maintain and support proper electronic shelf label signage throughout the store
  • be aware of new products and their placement

Job Criteria

Experience

Entry Level (1-2 years)


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