Housekeeping Team Leader

TownePlace Suites is a distinguished brand within the Marriott International portfolio, known for its welcoming, residential-style extended stay accommodations. Designed specifically for travelers who require comfort and productivity during long trips, TownePlace Suites blends personal touches with thoughtful amenities such as fully equipped kitchens in every suite to create a calm and inviting atmosphere. This hotel brand is committed to making every guest and team member feel at home by fostering a culture of collaboration, attentiveness, and genuine hospitality. At TownePlace Suites, associates work closely as a team, focusing on details and small gestures that enhance the overall guest experience. The brand prides itself on being approachable, friendly, and attentive to the needs of guests and fellow employees alike. Joining TownePlace Suites means becoming part of the Marriott International family, a global leader in hospitality known for its commitment to diversity, equity, inclusion, and professional development.

The role being offered is a Housekeeping Supervisor position within TownePlace Suites. This full-time role primarily involves overseeing the daily operations of the housekeeping department to ensure cleanliness, maintenance, and guest satisfaction standards are consistently met. The Housekeeping Supervisor is responsible for entering the status of rooms cleaned, completing checklists to monitor cleanliness and conditions, and accurately documenting housekeeping reports. A vital part of the role includes inspecting guest rooms after they have been cleaned by the housekeeping staff to ensure adherence to the brand's high standards.

In addition, this position requires responding promptly to guest and department requests, gaining access to rooms following established protocols, and ensuring vacant rooms are prepared and ready for occupancy. The supervisor will also assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching housekeeping employees while serving as a positive role model. Maintaining professional personal appearance and complying with company safety and security policies is critical in this function. The Housekeeping Supervisor must report any maintenance issues, safety hazards, accidents, or injuries and complete necessary safety training and certifications.

The role demands physical stamina and the ability to perform various tasks, including moving and lifting heavy objects, standing or walking for extended periods, bending and stooping, and maneuvering housekeeping carts and equipment across uneven surfaces. Proficient use of computers and point-of-sale systems for accessing work-related information is also essential. The position also calls for strong communication skills, both verbal and written, to effectively interact with guests, team members, supervisors, and other departments.

TownePlace Suites and Marriott International are committed to equal employment opportunities, encouraging applicants of diverse backgrounds including protected classes, veterans, and individuals with disabilities to apply. This role offers the chance to develop professionally within a supportive and inclusive environment where hard work is recognized and valued. By joining this team, one could enjoy working in a dynamic, friendly hotel environment that prioritizes efficiency, quality, safety, and guest satisfaction, while developing oneself as part of a renowned global hospitality company.