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Four Seasons logo

Housekeeping Team Lead

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $27.68 - $29.18
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) retirement plan
Employee Discounts
Employee Meals
Uniform cleaning

Job Description

Four Seasons is an internationally renowned luxury hotel company dedicated to providing exceptional hospitality experiences through a commitment to quality, genuine care, and innovation. Renowned for creating unforgettable moments, the company prides itself on fostering a supportive and inclusive employee culture where every team member is encouraged to grow, learn, and excel. The Four Seasons brand is synonymous with luxury and service excellence, and its properties span major cities and resort destinations globally. The hotel’s hallmark is their ability to blend high-end service with heartfelt, personalized guest interactions, ensuring guests feel recognized, valued, and well cared for during every stay.Show More

Job Requirements

  • Fluent in English both verbal and written
  • Knowledge and ability to operate various electronic systems
  • Strong attention to detail
  • Problem-solving skills
  • Experience in housekeeping or hospitality industry preferred
  • Ability to manage and coach a team effectively
  • Flexibility to work early mornings, evenings, weekends, and holidays
  • Valid work authorization for the U.S.

Job Qualifications

  • Fluent in English both verbal and written
  • Knowledge and ability to operate various electronic systems
  • Strong attention to detail
  • Problem-solving skills
  • Passion for luxury hospitality service
  • Ability to assist in duties of Guestroom Attendant, Lobby Attendant, Desk Attendant, and House Attendant during absences or high volume periods

Job Duties

  • Inspect the work of room attendants and house attendants responsible for cleaning and upkeep of assigned hotel areas
  • Train and coach housekeeping staff
  • Monitor daily progress and inspect completed rooms to ensure standards are met
  • Coordinate and follow up on work orders in the assigned section
  • Inspect VIP and special attention rooms to ensure all requests and amenities are completed
  • Respond to guest requests such as extra pillows and blankets
  • Maintain linen rooms to be tidy, correctly stocked, and closed when not in use
  • Ensure that working equipment is clean, tidy, and in good working order

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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