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Housekeeping Supervisor - The Vintedge Hotel Inspired Residences

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $24.00
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Work Schedule

Flexible
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates
Training and development opportunities
Career advancement opportunities

Job Description

Concord Hospitality is a renowned hospitality management company known for its commitment to quality, integrity, and community. With a portfolio of hotels managed across various locations, Concord focuses on delivering exceptional guest experiences while fostering a supportive and enriching work environment for its associates. The company emphasizes an "Associate First" culture, promoting growth, work-life balance, and diversity among its workforce. Concord's foundation is built on five key cornerstones: Quality, Integrity, Community, Profitability, and FUN, which collectively create a thriving and positive workplace culture. They pride themselves on offering competitive wages, comprehensive benefits, and opportunities for personal and professional development through training and career advancement programs. Their dedication to diversity and inclusion highlights their commitment to being a Great Place to Work for All.

As a Housekeeping Supervisor at Concord Hospitality, you will play a vital leadership role by directly overseeing the housekeeping, laundry, and houseperson team members to ensure a clean, safe, and welcoming environment for both guests and associates. This position requires exceptional leadership skills, a keen eye for detail, and a deep commitment to maintaining high standards of cleanliness and service throughout the property. Your responsibilities will include supervising and inspecting team members’ work to verify compliance with hotel standards, providing training and guidance to foster growth and success, and effectively communicating with guests, managers, and colleagues. You will also handle guest requests and resolve issues with professionalism and efficiency, maintain accurate records, and ensure compliance with all safety and sanitation procedures. By leading with integrity and passion for hospitality, you will contribute to the overall guest experience and uphold Concord’s reputation for excellence in the hospitality industry. This full-time role offers competitive wages and comprehensive benefits to support your career and personal well-being.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in housekeeping or cleaning supervision
  • Strong leadership skills
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Physical ability to perform housekeeping duties
  • Knowledge of safety and sanitation standards

Job Qualifications

  • Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
  • Strong attention to detail and commitment to quality standards
  • Excellent communication skills
  • outgoing, friendly, and professional with guests and colleagues
  • Ability to motivate and lead a team to achieve success
  • Actively engaged and passionate about your work
  • Demonstrated professionalism and integrity in all responsibilities

Job Duties

  • Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service
  • Inspect guest rooms and public areas to verify quality and adherence to hotel standards
  • Provide training, guidance, and support to team members to foster success and professional growth
  • Communicate effectively with guests, managers, and colleagues in a professional and friendly manner
  • Respond promptly to guest requests and resolve issues with courtesy and efficiency
  • Maintain accurate records and ensure compliance with safety and sanitation procedures
  • Lead by example with professionalism, integrity, and a passion for hospitality

Job Criteria

Experience

Mid Level (3-7 years)


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