
Housekeeping Supervisor-Rooms-Sheraton Memphis Downtown Hotel
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Memphis RiverLine Hotel, formerly known as Sheraton Memphis, is a well-established hotel prominently located in the heart of downtown Memphis, Tennessee. This distinguished hotel is part of a vibrant hospitality scene and provides an exciting and dynamic work environment where employees have ample opportunities to grow and develop their careers. The Memphis RiverLine Hotel offers a diverse array of employment opportunities ranging from guest services to food and beverage departments, catering to professionals passionate about the hospitality industry. Committed to delivering outstanding guest experiences, the hotel fosters a guest-centric culture that values teamwork, professionalism, and excellence in service. Being a member of the Memphis RiverLine Hotel team means working in a fast-paced environment, where employees can showcase their skills and contribute to creating memorable guest stays. The hotel plays a key role in the local community and the wider hospitality industry, providing a rewarding career path for dedicated individuals.
We are currently seeking a highly organized and detail-oriented Housekeeping Supervisor to join our team. This role is essential in upholding the highest standards of cleanliness and ensuring exceptional guest experiences at Memphis RiverLine Hotel. The Housekeeping Supervisor will lead daily housekeeping operations, overseeing a team of dedicated staff to maintain a pristine and welcoming environment throughout the hotel. This position requires high energy, enthusiasm, and a firm commitment to excellence, paired with strong leadership skills and a proven track record in housekeeping supervision. Responsibilities include supervising room cleaning, public area maintenance, and laundry operations; training and mentoring housekeeping staff; conducting quality inspections; collaborating with other departments to meet guest expectations; managing inventory and scheduling; and promptly addressing guest inquiries and complaints. Candidates who possess strong communication skills, attention to detail, and proficiency with housekeeping management systems are encouraged to apply. This role offers a unique opportunity to contribute to a dynamic hospitality environment dedicated to delivering unforgettable stays and exceptional guest service. Join Memphis RiverLine Hotel and make a significant impact on the guest experience while advancing your career in hospitality.
We are currently seeking a highly organized and detail-oriented Housekeeping Supervisor to join our team. This role is essential in upholding the highest standards of cleanliness and ensuring exceptional guest experiences at Memphis RiverLine Hotel. The Housekeeping Supervisor will lead daily housekeeping operations, overseeing a team of dedicated staff to maintain a pristine and welcoming environment throughout the hotel. This position requires high energy, enthusiasm, and a firm commitment to excellence, paired with strong leadership skills and a proven track record in housekeeping supervision. Responsibilities include supervising room cleaning, public area maintenance, and laundry operations; training and mentoring housekeeping staff; conducting quality inspections; collaborating with other departments to meet guest expectations; managing inventory and scheduling; and promptly addressing guest inquiries and complaints. Candidates who possess strong communication skills, attention to detail, and proficiency with housekeeping management systems are encouraged to apply. This role offers a unique opportunity to contribute to a dynamic hospitality environment dedicated to delivering unforgettable stays and exceptional guest service. Join Memphis RiverLine Hotel and make a significant impact on the guest experience while advancing your career in hospitality.
Job Requirements
- 6 months experience in a housekeeping or cleaning role required
- Proven supervisory or leadership experience
- Strong communication and interpersonal skills
- Bilingual a plus
- Read write and speak English fluently
- Ability to manage multiple tasks and priorities
- Attention to detail and high standards of cleanliness
- Proficiency with housekeeping software and systems
- Flexible schedule including weekends and holidays
Job Qualifications
- 6 months experience in a housekeeping or cleaning role
- Proven supervisory or leadership experience
- Strong communication and interpersonal skills
- Bilingual a plus
- Read write and speak English fluently
- Ability to manage multiple tasks and priorities
- Attention to detail and high standards of cleanliness
- Proficiency with housekeeping software and systems
- Flexible schedule including weekends and holidays
Job Duties
- Supervise and coordinate housekeeping activities including room cleaning public area maintenance and laundry operations
- Train motivate and mentor the housekeeping team to deliver exceptional service
- Conduct inspections to ensure adherence to cleanliness and quality standards
- Collaborate with other departments to meet guest expectations and address any issues
- Maintain inventory of cleaning supplies and equipment
- Assist in scheduling and coordinating staff shifts
- Handle guest inquiries and resolve complaints promptly and professionally
- Uphold safety and sanitation standards ensuring a healthy work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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