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Housekeeping Supervisor-Rooms-Hyatt Lodge Oak Brook

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $24.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Hyatt Lodge Oak Brook is a prestigious and luxurious retreat located in the charming suburb of Oak Brook, Illinois. This esteemed property is known for its breathtaking natural surroundings, elegant accommodations, and exceptional service standards that ensure an unforgettable stay for every guest. As part of the renowned Hyatt brand, Hyatt Lodge Oak Brook offers a serene and welcoming environment that blends upscale hospitality with the tranquility of nature. The property prides itself on creating an atmosphere where guests can relax, recharge, and experience outstanding hospitality in every aspect of their visit.

Situated away from the bustle of the city, Hyatt Lodge Oak Brook is an idyllic destination that emphasizes a high level of comfort and guest satisfaction. The lodge combines its picturesque setting with modern amenities, exceptional service, and a team committed to excellence. The resort delivers memorable experiences for leisure travelers, business guests, and event attendees alike. The organization fosters a culture of teamwork, professionalism, and genuine care for both guests and employees. As a part of Davidson Hospitality Group's portfolio, the lodge benefits from an entrepreneurial management approach that blends personalized service with the strength and expertise of a large hospitality company.

This particular opportunity is for a Housekeeping Supervisor role, a highly important position within the hotel's operations. The Housekeeping Supervisor will be the driving force behind maintaining impeccable cleanliness and hygiene standards throughout the property to ensure that guest rooms, public areas, and laundry services meet the highest quality benchmarks. This role requires a motivated and detail-oriented leader who is passionate about delivering exceptional guest experiences through a clean and comfortable environment. The successful candidate will oversee a dedicated team, guiding and supporting housekeeping staff to uphold Hyatt Lodge Oak Brook's esteemed reputation.

The responsibility extends to supervising daily activities, conducting inspections, managing inventory of cleaning supplies, helping to coordinate staff schedules, and liaising with other departments to promptly resolve any guest issues. The Housekeeping Supervisor should be a proactive problem solver who can react quickly to guest feedback, maintaining the lodge's commitment to excellence and safety. This role demands a flexible schedule, including availability on weekends and holidays, as well as proficiency in housekeeping software and systems.

Moreover, the company values employee growth and development highly. Joining the Hyatt Lodge Oak Brook team means becoming part of a supportive workplace that offers numerous opportunities for career advancement and skill enhancement. The organization places a strong emphasis on fostering an inclusive, engaging, and respectful work environment, which makes it an ideal employer for those looking to build a long-term career in the hospitality industry.

The employment type for this position is full-time with a competitive hourly wage of $24.50. The benefits package provided by Davidson Hospitality Group complements the salary and includes multiple tiers of medical coverage, dental and vision insurance, teledoc services, tuition reimbursement, hotel discounts, paid time off, 401K matching, and other enriching perks. Embracing diversity and equal opportunity employment, Hyatt Lodge Oak Brook actively encourages individuals of all backgrounds to apply. This role offers a meaningful opportunity to contribute to a celebrated property while enjoying comprehensive support and recognition as part of a dynamic team dedicated to redefining hospitality standards.

Job Requirements

  • 6 months experience in hotel housekeeping or cleaning role required
  • proven hotel supervisory or leadership experience
  • strong communication and interpersonal skills
  • bilingual a plus
  • read, write and speak English fluently
  • ability to manage multiple tasks and priorities
  • attention to detail and high standards of cleanliness
  • proficiency with housekeeping software and systems
  • flexible schedule, including weekends and holidays

Job Qualifications

  • 6 months experience in hotel housekeeping or cleaning role required
  • proven hotel supervisory or leadership experience
  • strong communication and interpersonal skills
  • bilingual a plus
  • read, write and speak English fluently
  • ability to manage multiple tasks and priorities
  • attention to detail and high standards of cleanliness
  • proficiency with housekeeping software and systems
  • flexible schedule, including weekends and holidays

Job Duties

  • Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations
  • train, motivate, and mentor the housekeeping team to deliver exceptional service
  • clean guest rooms as needed
  • inspect rooms daily
  • conduct inspections to ensure adherence to cleanliness and quality standards
  • collaborate with other departments to meet guest expectations and address any issues
  • maintain inventory of cleaning supplies and equipment
  • assist in scheduling and coordinating staff shifts
  • handle guest inquiries and resolve complaints promptly and professionally
  • uphold safety and sanitation standards, ensuring a healthy work environment

Job Criteria

Experience

Mid Level (3-7 years)


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