Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.09
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Employee stock purchase plan
Tuition Reimbursement
Free and discounted room nights
friends and family rates
discounts on food and beverage
Complimentary Meals
Job Description
Hyatt is a globally recognized hospitality company that has built its reputation on caring for people so they can be their best. With a legacy of fostering inclusive environments, Hyatt prioritizes the well-being of its colleagues and guests alike. As a premier hotel brand, Hyatt offers exceptional guest experiences through its commitment to empathy, growth, and innovation in the hospitality industry. The company emphasizes creating workplaces where employees feel valued and supported both personally and professionally, reflecting the core belief that colleagues are the heart of the organization. Hyatt’s culture is built around empathy, inclusion, and opportunity, making it a destination for those who want to grow their careers in the hospitality sector.
The role of Housekeeping Supervisor at Hyatt is a dynamic and essential position within the housekeeping department, perfect for a motivated and personable professional dedicated to excellence in cleanliness and guest satisfaction. This role is integral to maintaining Hyatt's high standards of cleanliness and hygiene, ensuring every guest room and public area meets the brand’s expectations. As a Housekeeping Supervisor, you will lead a diverse team including room attendants, house attendants, laundry staff, and public area cleaners. Your leadership will not only enhance operations but also contribute to memorable guest experiences that promote brand loyalty.
In this position, you will oversee daily housekeeping operations, conduct inspections, manage productivity reports, and resolve guest complaints efficiently. Your responsibilities also include general office duties such as counseling and interviewing employees, managing lost-and-found items, controlling keys, and ensuring access to sensitive areas is secure. The role requires a hands-on approach to supervise and train team members, instilling a positive energy that motivates everyone to maintain exemplary cleanliness and sanitation standards.
This role offers a competitive hourly wage of $23.09, with eligibility for overtime, shift differentials, premium pay under specific circumstances, as well as tips, commissions, service charges, or incentive awards. Hyatt supports its employees with a robust benefits package including medical, dental, and vision insurance starting after 30 days, paid time off including new child leave, 401(k) matching up to 4%, employee stock purchase plans, tuition reimbursement, and complimentary meals. Additionally, employees enjoy perks such as free and discounted room nights, friends and family rates at Hyatt properties, discounts on food and beverages, and exclusive savings on technology and wellness apps like Apple, AT&T, and Headspace.
Hyatt fosters a culture where personal and professional growth is encouraged, making the Housekeeping Supervisor position not only a job but a career opportunity for those who thrive in a fast-paced, guest-focused environment. If you are someone who enjoys leading a team with energy, maintaining organization with style, and exceeding cleanliness standards to ensure memorable guest stays, this role is ideal for you. Working at Hyatt means joining a company that values care, diversity, and a strong commitment to excellence in hospitality.
The role of Housekeeping Supervisor at Hyatt is a dynamic and essential position within the housekeeping department, perfect for a motivated and personable professional dedicated to excellence in cleanliness and guest satisfaction. This role is integral to maintaining Hyatt's high standards of cleanliness and hygiene, ensuring every guest room and public area meets the brand’s expectations. As a Housekeeping Supervisor, you will lead a diverse team including room attendants, house attendants, laundry staff, and public area cleaners. Your leadership will not only enhance operations but also contribute to memorable guest experiences that promote brand loyalty.
In this position, you will oversee daily housekeeping operations, conduct inspections, manage productivity reports, and resolve guest complaints efficiently. Your responsibilities also include general office duties such as counseling and interviewing employees, managing lost-and-found items, controlling keys, and ensuring access to sensitive areas is secure. The role requires a hands-on approach to supervise and train team members, instilling a positive energy that motivates everyone to maintain exemplary cleanliness and sanitation standards.
This role offers a competitive hourly wage of $23.09, with eligibility for overtime, shift differentials, premium pay under specific circumstances, as well as tips, commissions, service charges, or incentive awards. Hyatt supports its employees with a robust benefits package including medical, dental, and vision insurance starting after 30 days, paid time off including new child leave, 401(k) matching up to 4%, employee stock purchase plans, tuition reimbursement, and complimentary meals. Additionally, employees enjoy perks such as free and discounted room nights, friends and family rates at Hyatt properties, discounts on food and beverages, and exclusive savings on technology and wellness apps like Apple, AT&T, and Headspace.
Hyatt fosters a culture where personal and professional growth is encouraged, making the Housekeeping Supervisor position not only a job but a career opportunity for those who thrive in a fast-paced, guest-focused environment. If you are someone who enjoys leading a team with energy, maintaining organization with style, and exceeding cleanliness standards to ensure memorable guest stays, this role is ideal for you. Working at Hyatt means joining a company that values care, diversity, and a strong commitment to excellence in hospitality.
Job Requirements
- Must have at least high school diploma or equivalent
- Must have a minimum of 2 years experience in hospitality housekeeping
- Must be able to walk and stand for long periods of time
- Must be able to lift moderate weight
- Must be able to work flexible schedules including nights, weekends, and holidays
- Must have prior supervisory experience preferred
- Must possess strong communication and leadership skills
Job Qualifications
- Have a true desire to satisfy the needs of others in a fast-paced environment
- Possess refined verbal communication skills
- Have at least 2 years of hospitality housekeeping experience
- Be capable of walking and standing for long periods
- Be able to work a flexible schedule including AM or PM shifts, holidays, and weekends
- Be able to lift moderate weight
- Prior supervisor experience in housekeeping is preferred
Job Duties
- Oversee daily housekeeping operations with precision including inspections, reports, and productivity checks
- Lead and inspire Room Attendants, House Attendants, Laundry and Public Areas staff with clear communication, hands-on training, and positive motivation
- Handle lost-and-found items with care and maintain key control while managing access to master keys, storage rooms, and secure files
- Set and enforce high sanitation and cleanliness standards across all facilities and equipment
- Resolve guest complaints efficiently to ensure excellent guest satisfaction
- Conduct counseling and interviewing of employees to maintain a high performing team
- Manage general office duties related to housekeeping operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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