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Housekeeping Supervisor | The Artisan, at Tuscan Village, Tribute Collection by Marriott

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
Paid Time Off
401(k) matching
Wellness Support
Life insurance
Disability insurance
Savings accounts
tuition aid
Travel perks
Lodging perks

Job Description

Stonebridge in Salem, New Hampshire, is a prominent company offering quality hospitality services, exemplified by their commitment to guest satisfaction and operational excellence. Their facilities emphasize cleanliness, customer service, and a welcoming atmosphere that makes every guest feel valued. As a respected name in the hospitality industry, Stonebridge prioritizes creating an environment where employees can thrive, contribute to the company’s success, and develop their careers. With a focus on both team and individual advancement, Stonebridge supports its staff through comprehensive training programs and a supportive leadership structure.

The Housekeeping Supervisor position at Stonebridge in Salem, NH, is a pivotal full-time role reporting directly to the Executive Housekeeper. This position is responsible for managing the housekeeping and laundry departments, ensuring high cleanliness standards, efficient operations, and exceptional guest service within the hotel. The role involves supervising and training housekeeping staff, enforcing policies, monitoring performance, and maintaining the upkeep of guest rooms and public areas. It requires collaboration with other departments such as the front desk and security to facilitate smooth daily operations.

Pay for this position ranges from $20 to $21 per hour, reflecting the importance of experience and skill in overseeing critical housekeeping functions. The Housekeeping Supervisor assists with managing budgets, controlling costs, maintaining inventory, and ensuring compliance with cleanliness objectives. They coordinate the daily assignments of hourly associates and perform regular inspections to maintain quality standards. Their leadership is essential to fostering a clean, comfortable, and hospitable environment that enhances overall guest satisfaction.

Candidates for this role should have at least two years of supervisory experience in housekeeping, preferably in a hotel setting, with capabilities in staff scheduling, performance evaluation, and training program implementation. Proficiency in budgeting, inventory management, and cost control is highly valued. Strong leadership, communication skills, and attention to detail are critical for success. Knowledge of Microsoft Office and housekeeping management software complements the skill set required to manage multiple priorities efficiently in this fast-paced environment.

The role involves active engagement in daily physical activities such as standing, walking, bending, and occasional lifting of items up to 20 pounds. Flexibility in working hours, including evenings, weekends, and holidays, is required to meet hotel needs. Stonebridge promotes equal employment opportunities and provides reasonable accommodations for individuals with disabilities. The company offers a robust benefits package that includes comprehensive medical, dental, vision coverage, paid time off, 401(k) matching, wellness programs, life and disability insurance, savings accounts, tuition aid, and travel and lodging perks.

Joining Stonebridge as a Housekeeping Supervisor means contributing to an organization dedicated to maintaining high standards of hospitality and operational excellence while enjoying a supportive workplace culture and competitive benefits. This role is ideal for motivated individuals who seek to leverage their supervisory skills and hospitality experience to ensure guest satisfaction and enhance operational efficiency within a reputable company.

Job Requirements

  • 2 plus years of supervisory experience in housekeeping or a related field preferably in a hotel environment
  • Experience managing staff schedules performance evaluations and training programs
  • Proficiency in budgeting inventory management and cost control
  • Strong leadership and team management abilities
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Word Excel Outlook and housekeeping management software
  • Strong attention to detail and commitment to cleanliness standards
  • Ability to work independently and manage multiple tasks in a fast-paced environment
  • Problem-solving skills with the ability to address guest and staff concerns professionally

Job Qualifications

  • 2 plus years of supervisory experience in housekeeping or a related field preferably in a hotel environment
  • Experience managing staff schedules performance evaluations and training programs
  • Proficiency in budgeting inventory management and cost control
  • Strong leadership and team management abilities
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Word Excel Outlook and housekeeping management software
  • Strong attention to detail and commitment to cleanliness standards
  • Ability to work independently and manage multiple tasks in a fast-paced environment
  • Problem-solving skills with the ability to address guest and staff concerns professionally

Job Duties

  • Supervise housekeeping and laundry staff including performance evaluations training and development
  • Assist the Executive Housekeeper in managing the department's annual budget and cost control systems
  • Enforce departmental policies and procedures to maintain service standards and efficiency
  • Ensure quality services are provided to meet guest needs and enhance guest satisfaction
  • Direct hourly associates in all areas of the housekeeping and laundry departments
  • Prepare daily assignment sheets for all housekeeping and laundry associates
  • Maintain cleanliness standards in guest rooms and public areas ensuring compliance with hotel objectives
  • Inspect and monitor cleanliness taking corrective action for any substandard conditions
  • Compile and report the status of all guestrooms to the front desk department
  • Work with the security office to manage lost and found items
  • Maintain departmental productivity and labor cost goals
  • Oversee inventories of linen supplies and equipment and assist with ordering as necessary

Job Criteria

Experience

Mid Level (3-7 years)


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