Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
discounted hotel rooms
Paid float days
Complimentary Meals
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
educational assistance
Job Description
Hyatt Regency Salt Lake City is a premier hotel located in the heart of downtown Salt Lake City, Utah. Renowned for its spacious rooms, stunning mountain views, exceptional outdoor amenities, and diverse dining options, Hyatt Regency is synonymous with excellence in hospitality. This establishment strives to provide guests with a memorable and unmatched experience, blending luxury and comfort seamlessly. The hotel’s prime location offers guests convenient access to major attractions, making it a preferred destination for business and leisure travelers alike. Hyatt Regency Salt Lake City represents the global Hyatt brand’s commitment to creating personal connections, fostering teamwork, and delivering exceptional guest service on every visit.
The Housekeeping Supervisor role at Hyatt Regency Salt Lake City is an essential position that ensures the highest standards of cleanliness and service are consistently met across the property. The supervisor oversees daily operations within the Housekeeping Department, leading a team to maintain pristine guest rooms and public areas. They provide guidance, training, and performance feedback to staff, helping to cultivate a motivated and efficient team. A key responsibility is addressing and resolving guest concerns promptly and professionally to maximize guest satisfaction. Administrative duties are also a significant part of this role, which involves maintaining schedules, inventories, and records to support overall departmental efficiency. The Housekeeping Supervisor plays a vital part in upholding Hyatt Regency’s reputation for excellence by fostering a positive work environment and delivering impeccable service.
This role demands a detail-oriented individual who thrives in a fast-paced setting and has a genuine desire to meet and exceed guest expectations. With a minimum of one year of hotel housekeeping experience required and prior supervisory experience preferred, candidates must exhibit strong communication skills and an ability to manage, motivate, and support their team effectively. The position requires physical stamina, including the ability to walk, stand, and move moderate weights throughout shifts, which may vary based on hotel occupancy and include weekends and holidays. The company offers competitive benefits such as medical, dental, and vision insurance for full-time employees, a 401K retirement savings plan with company match, educational assistance, and employee discounts, making it an attractive career choice in the hospitality industry. Hyatt Regency Salt Lake City is committed to diversity and inclusive hiring practices, welcoming applicants from all backgrounds to join their team and thrive in a collaborative and rewarding work environment.
The Housekeeping Supervisor role at Hyatt Regency Salt Lake City is an essential position that ensures the highest standards of cleanliness and service are consistently met across the property. The supervisor oversees daily operations within the Housekeeping Department, leading a team to maintain pristine guest rooms and public areas. They provide guidance, training, and performance feedback to staff, helping to cultivate a motivated and efficient team. A key responsibility is addressing and resolving guest concerns promptly and professionally to maximize guest satisfaction. Administrative duties are also a significant part of this role, which involves maintaining schedules, inventories, and records to support overall departmental efficiency. The Housekeeping Supervisor plays a vital part in upholding Hyatt Regency’s reputation for excellence by fostering a positive work environment and delivering impeccable service.
This role demands a detail-oriented individual who thrives in a fast-paced setting and has a genuine desire to meet and exceed guest expectations. With a minimum of one year of hotel housekeeping experience required and prior supervisory experience preferred, candidates must exhibit strong communication skills and an ability to manage, motivate, and support their team effectively. The position requires physical stamina, including the ability to walk, stand, and move moderate weights throughout shifts, which may vary based on hotel occupancy and include weekends and holidays. The company offers competitive benefits such as medical, dental, and vision insurance for full-time employees, a 401K retirement savings plan with company match, educational assistance, and employee discounts, making it an attractive career choice in the hospitality industry. Hyatt Regency Salt Lake City is committed to diversity and inclusive hiring practices, welcoming applicants from all backgrounds to join their team and thrive in a collaborative and rewarding work environment.
Job Requirements
- Minimum high school diploma or equivalent
- At least one year of hotel housekeeping experience
- Prior experience in a supervisory role preferred
- Ability to handle physical demands including lifting, walking, and standing
- Open availability to work varied shifts including weekends and holidays
- Proficiency in English communication
- Basic computer literacy
- Strong attention to detail and organizational skills
Job Qualifications
- Minimum one year hotel housekeeping experience
- Prior housekeeping supervisor experience preferred
- Excellent verbal and written communication skills
- Ability to lift, pull, and push moderate weights
- Attention to cleanliness detail
- Ability to walk and stand for extended periods
- Basic computer skills and ability to learn new software
- Effective communication in English
- Genuine desire to satisfy guest needs in a fast-paced environment
Job Duties
- Oversee daily housekeeping operations to maintain cleanliness standards
- Inspect guest rooms and public areas for quality and cleanliness
- Provide guidance and performance feedback to housekeeping team members
- Address and resolve guest complaints related to housekeeping
- Complete administrative tasks such as scheduling and inventory management
- Support departmental efficiency and ensure adherence to hotel policies
- Train new housekeeping staff members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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