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Housekeeping Supervisor - Marriott University of Dayton / Dayton OH -

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.50 - $22.20
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
long term disability
401K options
Tuition Assistance
discounted room rates
Training and Development
career advancement

Job Description

Concord is a respected company known for managing a range of properties including hotels where a strong emphasis is placed on quality, integrity, community involvement, profitability, and maintaining a fun and engaging work environment. The company prides itself on its culture, which prioritizes the well-being and professional development of its associates through their Associate First policy. Concord operates with a clear focus on delivering exceptional guest experiences by ensuring all aspects of hospitality meet high standards. They are committed to hiring the best talent in the market and providing a comprehensive benefits package alongside opportunities for career advancement. This includes competitive wages, medical, dental and vision insurance, life insurance, disability coverage, 401K plans, tuition assistance, discounted room rates at Concord managed hotels, and ongoing training and development programs.

The Housekeeping Supervisor role at Concord is a critical management position within the hospitality sector. This full-time role offers a competitive salary range of $18.50 to $22.20 per hour and involves direct oversight of the housekeeping, laundry, and house person teams. As a key member of the property’s management team, the supervisor plays a vital role working closely with the Front Desk and Maintenance departments to ensure a seamless and delightful guest experience. The responsibilities include maintaining impeccable cleanliness throughout guest rooms and public areas, coordinating with various departments to uphold productivity and cleanliness standards, and ensuring all equipment and facilities are in proper working order.

This supervisory position demands a leader who exemplifies professionalism, attention to detail, and organizational skills. They serve as a role model for the team by demonstrating desired behaviors and actions and effectively managing the team to drive guest service excellence. The Housekeeping Supervisor must remain calm and focused under pressure, maintaining high performance even during busy and stressful periods. The supervisor is expected to coach, mentor, and hold team members accountable while being responsible for onboarding, training, performance management, and succession planning. The ideal candidate will have prior leadership experience within hotels, hospitals, or multi-unit housing settings, possess strong communication skills, be friendly and professional in interactions with guests and colleagues, and have a passion for their work and a commitment to the company’s success.

Concord’s associates appreciate working in an environment that not only values their contributions but also offers opportunities for personal and professional growth. The culture supports engagement through various fun activities and emphasizes respect and integrity. If you are looking for a rewarding career in hospitality where you can lead a team toward success and take pride in delivering excellent guest experiences, the Housekeeping Supervisor position at Concord could be the perfect fit. The company is an equal opportunity employer, promotes a drug-free workplace, and welcomes applicants who want to grow and be part of a supportive, dynamic team.

Job Requirements

  • High school diploma or equivalent
  • prior supervisory experience in housekeeping or related field
  • excellent communication skills
  • ability to lead and motivate a team
  • strong organizational skills
  • capable of working under pressure
  • commitment to professionalism and integrity

Job Qualifications

  • Experience in a leadership role in hotels, hospitals, or multi-unit housing as a housekeeping or cleaning supervisor
  • strong communication skills
  • ability to speak professionally with guests, managers, and colleagues
  • attention to detail
  • leadership and team management skills
  • professionalism and integrity
  • passion for training and development
  • ability to drive productivity

Job Duties

  • Oversee housekeeping, laundry, and house person team members
  • collaborate with Front Desk and Maintenance departments to ensure guest satisfaction
  • take ownership of property cleanliness, including guest rooms and public areas
  • model professional behavior and expectations for the team
  • coach, mentor, and hold team accountable for performance
  • manage onboarding, training, and succession planning
  • ensure high standards of cleanliness and productivity
  • anticipate team and guest needs
  • maintain calm and focus during busy periods

Job Criteria

Experience

Expert Level (7+ years)


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