Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Stock Purchase Program
Discounted travel
Paid parental leave
Job Description
Hilton Hotels is a globally recognized leader in the hospitality industry, renowned for delivering exceptional experiences to over 3 billion guests worldwide. Founded with the vision to fill the earth with the light and warmth of hospitality, Hilton has established itself as a premier hotel brand offering world-class accommodations and services. With multiple prestigious awards, including repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune, Hilton not only excels in guest service but also fosters an outstanding workplace culture for its team members. The company operates a suite of world-class brands and is committed to setting new standards for the future of travel, making it a highly sought-after employer in the hospitality sector.
Hilton's commitment to its employees is demonstrated through comprehensive benefits, career development opportunities, and a supportive work environment. The company encourages a workplace where passion, integrity, leadership, teamwork, ownership, and a sense of urgency converge to create memorable guest experiences and a fulfilling career journey for every team member.
The role of Housekeeping Supervisor at Hilton is pivotal in maintaining the high standards of cleanliness and hospitality that guests expect. As a Housekeeping Supervisor, you will lead, train, and evaluate the housekeeping team, including Room Attendants and Housepersons, ensuring that both guest rooms and public spaces meet quality standards consistently. You will be responsible for overseeing operational logistics such as work schedules, payroll, inventory, and the lost and found program, ensuring all aspects function smoothly and efficiently.
Moreover, you will coordinate closely with Engineering and Property Operations to promptly address maintenance and repair issues, thereby contributing to overall guest satisfaction and safety. A key aspect of the role involves stepping in to assist with housekeeping tasks when necessary to uphold service levels during busy periods or staffing shortages.
At Hilton, exceptional hospitality starts with a dedicated team that delights guests by addressing their special needs in a timely, friendly, and professional manner. This position demands a hands-on leader who embodies Hilton’s core values of hospitality, integrity, leadership, teamwork, ownership, and a focus on the present moment. The ideal candidate will thrive in this dynamic environment, helping to create seamless and unforgettable guest experiences.
This is a full-time employment opportunity within a globally respected hotel brand, offering competitive compensation alongside a rich array of employee benefits. Those joining Hilton as a Housekeeping Supervisor can expect not only to advance their hospitality career but also to enjoy robust perks such as deeply discounted travel, employee stock purchase programs, paid parental leave, mental health resources, crisis concierge services, and more. Hilton prioritizes the wellbeing and professional growth of its team members, ensuring a rewarding work-life balance.
In summary, working as a Housekeeping Supervisor at Hilton means being part of a vibrant team committed to excellence in hospitality. The role involves leadership responsibilities, operational management, guest service, and a supportive team atmosphere. Hilton’s esteemed reputation, comprehensive benefits package, and dedication to employee development make this an exceptional opportunity for individuals passionate about hospitality and eager to make a lasting impact.
Hilton's commitment to its employees is demonstrated through comprehensive benefits, career development opportunities, and a supportive work environment. The company encourages a workplace where passion, integrity, leadership, teamwork, ownership, and a sense of urgency converge to create memorable guest experiences and a fulfilling career journey for every team member.
The role of Housekeeping Supervisor at Hilton is pivotal in maintaining the high standards of cleanliness and hospitality that guests expect. As a Housekeeping Supervisor, you will lead, train, and evaluate the housekeeping team, including Room Attendants and Housepersons, ensuring that both guest rooms and public spaces meet quality standards consistently. You will be responsible for overseeing operational logistics such as work schedules, payroll, inventory, and the lost and found program, ensuring all aspects function smoothly and efficiently.
Moreover, you will coordinate closely with Engineering and Property Operations to promptly address maintenance and repair issues, thereby contributing to overall guest satisfaction and safety. A key aspect of the role involves stepping in to assist with housekeeping tasks when necessary to uphold service levels during busy periods or staffing shortages.
At Hilton, exceptional hospitality starts with a dedicated team that delights guests by addressing their special needs in a timely, friendly, and professional manner. This position demands a hands-on leader who embodies Hilton’s core values of hospitality, integrity, leadership, teamwork, ownership, and a focus on the present moment. The ideal candidate will thrive in this dynamic environment, helping to create seamless and unforgettable guest experiences.
This is a full-time employment opportunity within a globally respected hotel brand, offering competitive compensation alongside a rich array of employee benefits. Those joining Hilton as a Housekeeping Supervisor can expect not only to advance their hospitality career but also to enjoy robust perks such as deeply discounted travel, employee stock purchase programs, paid parental leave, mental health resources, crisis concierge services, and more. Hilton prioritizes the wellbeing and professional growth of its team members, ensuring a rewarding work-life balance.
In summary, working as a Housekeeping Supervisor at Hilton means being part of a vibrant team committed to excellence in hospitality. The role involves leadership responsibilities, operational management, guest service, and a supportive team atmosphere. Hilton’s esteemed reputation, comprehensive benefits package, and dedication to employee development make this an exceptional opportunity for individuals passionate about hospitality and eager to make a lasting impact.
Job Requirements
- high school diploma or equivalent
- prior experience in housekeeping or supervisory role preferred
- strong interpersonal and leadership skills
- ability to work flexible hours including weekends and holidays
- basic computer proficiency for scheduling and reporting
- physical ability to perform housekeeping duties and oversee team
- excellent communication skills
Job Qualifications
- high school diploma or equivalent
- experience in housekeeping or hospitality management preferred
- strong leadership and communication skills
- ability to train and mentor staff
- knowledge of cleaning standards and safety regulations
- good organizational and multitasking abilities
- customer service oriented
Job Duties
- supervise the housekeeping team, lead train oversee and evaluate room attendants and housepersons to ensure cleanliness and quality standards in guest rooms and public areas
- oversee room readiness, assign inspect and verify room status promptly reporting any discrepancies
- oversee operational logistics, monitor work schedules payroll reports stock room and cart inventory and the lost and found program
- coordinate maintenance needs partner with engineering and property operations to address repair and maintenance issues
- support housekeeping operations, perform room attendant and houseperson responsibilities as needed to maintain service levels
- delight our guests, address special guest needs in a timely friendly and professional manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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