
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $23.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
401K with company match
discounted room nights
Free room nights
Education Assistance
Discounted employee parking
Access to gym
Free Meals
Discounted food and beverage
Paid Time Off
Job Description
Hyatt Regency Minneapolis is a prestigious hotel renowned for its commitment to excellence and providing guests with exceptional hospitality experiences. As part of the global Hyatt brand, the hotel embraces a culture that values individuality, empowers employees to excel, and delivers memorable guest services in a welcoming and supportive environment. Hyatt Regency Minneapolis blends a strong tradition of hospitality with modern standards, ensuring an inclusive atmosphere that fosters teamwork, diversity, and career growth opportunities for its colleagues. The hotel places significant emphasis on caring for both its guests and employees, offering affordable, stress-free stays while supporting staff through comprehensive benefits and a collaborative workplace culture.
The role of Housekeeping Supervisor at Hyatt Regency Minneapolis is integral to maintaining the high standards the brand is known for. This position involves overseeing daily housekeeping operations by leading and developing a dedicated team of housekeeping staff, inspecting guest rooms and public spaces to ensure immaculate cleanliness and presentation, and ensuring all rooms meet Hyatt’s rigorous guest-ready standards. The Housekeeping Supervisor is responsible for managing room status updates, prioritizing assignments, and collaborating closely with the Front Office and other hotel departments to facilitate smooth operations. This leadership role not only focuses on operational excellence but also emphasizes exceptional guest service, coaching and training team members, and upholding safety and sanitation protocols.
This position plays a critical role in delivering the premium hospitality experience expected from Hyatt Regency Minneapolis. The Supervisor will be instrumental in coaching and mentoring housekeeping colleagues, providing regular feedback, and fostering their professional development. They will also handle guest requests promptly, resolve service issues professionally, and report any maintenance or safety concerns to appropriate departments. This role supports the hotel’s mission by coordinating inventory management for linens, supplies, and cleaning products, organizing work schedules, and leading special cleaning initiatives to maintain a pristine environment. The Housekeeping Supervisor contributes to a safe, efficient, and organized workspace while ensuring the overall guest experience exceeds expectations.
At Hyatt Regency Minneapolis, you will find an inclusive, team-oriented environment that celebrates diverse backgrounds and industry experiences. The position offers opportunities for career advancement within a global hospitality brand. Benefits accompany this role, reflecting the hotel’s commitment to employee wellbeing, including health insurance eligibility within 30 days of full-time employment, 401K with company match, discounted room nights at over 1,000 Hyatt properties, education assistance, access to a state-of-the-art fitness center, free meals, and more. This role is perfect for candidates who are detail-oriented, customer-focused, and thrive in a supportive, dynamic work setting dedicated to excellence and continuous improvement.
The role of Housekeeping Supervisor at Hyatt Regency Minneapolis is integral to maintaining the high standards the brand is known for. This position involves overseeing daily housekeeping operations by leading and developing a dedicated team of housekeeping staff, inspecting guest rooms and public spaces to ensure immaculate cleanliness and presentation, and ensuring all rooms meet Hyatt’s rigorous guest-ready standards. The Housekeeping Supervisor is responsible for managing room status updates, prioritizing assignments, and collaborating closely with the Front Office and other hotel departments to facilitate smooth operations. This leadership role not only focuses on operational excellence but also emphasizes exceptional guest service, coaching and training team members, and upholding safety and sanitation protocols.
This position plays a critical role in delivering the premium hospitality experience expected from Hyatt Regency Minneapolis. The Supervisor will be instrumental in coaching and mentoring housekeeping colleagues, providing regular feedback, and fostering their professional development. They will also handle guest requests promptly, resolve service issues professionally, and report any maintenance or safety concerns to appropriate departments. This role supports the hotel’s mission by coordinating inventory management for linens, supplies, and cleaning products, organizing work schedules, and leading special cleaning initiatives to maintain a pristine environment. The Housekeeping Supervisor contributes to a safe, efficient, and organized workspace while ensuring the overall guest experience exceeds expectations.
At Hyatt Regency Minneapolis, you will find an inclusive, team-oriented environment that celebrates diverse backgrounds and industry experiences. The position offers opportunities for career advancement within a global hospitality brand. Benefits accompany this role, reflecting the hotel’s commitment to employee wellbeing, including health insurance eligibility within 30 days of full-time employment, 401K with company match, discounted room nights at over 1,000 Hyatt properties, education assistance, access to a state-of-the-art fitness center, free meals, and more. This role is perfect for candidates who are detail-oriented, customer-focused, and thrive in a supportive, dynamic work setting dedicated to excellence and continuous improvement.
Job Requirements
- Minimum of 1-year hotel experience, preferably in housekeeping
- Excellent communication skills
- Basic computer skills and ability to learn hotel operating systems
- Prior supervisory experience preferred
- Flexible availability including weekends and holidays
- Strong attention to detail
- Commitment to quality standards
Job Qualifications
- A resume must be submitted to be considered
- Minimum of 1-year hotel experience, preferably in housekeeping
- Excellent communication
- Basic computer skills and ability to learn hotel operating systems
- Prior supervisory experience (preferred)
- Flexible availability, including weekend and holidays
- Strong attention to detail and commitment to quality standards
Job Duties
- Supervise and support housekeeping staff throughout the shift
- Inspect guest rooms, suites, and public areas to ensure compliance with Hyatt Regency brand standards
- Ensure rooms are guest-ready and address any deficiencies prior to guest arrival
- Monitor room status, prioritize assignments, and communicate updates with the Front Office and other departments
- Provide coaching, training, and feedback to housekeeping colleagues to support performance and development
- Respond to guest requests and resolve service concerns in a professional and timely manner
- Report maintenance concerns, safety hazards, and cleanliness issues to the appropriate departments
- Maintain inventory levels of linens, guest supplies, and cleaning products
- Assist with scheduling priorities, special projects, deep cleaning initiatives, and department goals
- Support a safe, organized, and efficient work environment
- Follow all hotel safety, sanitation, and security procedures
- Perform other duties as assigned to support the operation and guest experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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