Housekeeping Supervisor - Fairfield Inn RDU / Brier Creek

CMC Hotels is a distinguished hospitality company based in Raleigh, North Carolina, specializing in the development, acquisition, repositioning, and management of upscale limited service, extended stay, and full-service hotels. Known for leading the market with their properties, CMC Hotels consistently exceeds both operational and financial goals while surpassing guests' expectations for quality and service. The company holds a firm commitment to "Growing People," recognizing that their associates are the heart of their success. This philosophy creates a motivating environment where employees are celebrated, nurtured, and have ample opportunities to grow and succeed within the organization.

The Fairfield Inn RDU / Brier Creek, part of the CMC Hotels portfolio, is currently seeking a dynamic and engaging individual to join their Senior Management Team as the Housekeeping Supervisor. This pivotal role entails managing and directing all back-of-house operations with a key focus on coordination between the housekeeping and maintenance departments. The Housekeeping Supervisor plays an essential leadership role in maintaining the highest standards of cleanliness and guest service within the hotel. They oversee the entire housekeeping team, coaching and training staff members to ensure that all cleanliness procedures adhere strictly to franchise and departmental standards. This position demands an individual who is not only highly organized and detail-oriented but also possesses strong leadership capabilities to promote teamwork and maintain a positive work culture.

This is a full-time position offering a competitive salary with many attractive benefits. The Housekeeping Supervisor is responsible for conducting daily inspections of guest rooms and public areas, supervising quality control inspectors, guest room attendants, porters, and laundry attendants. A critical part of this role includes managing inventory and supplies, maintaining labor budgets, and preparing detailed weekly and monthly performance reports for management review. The supervisor also takes charge of scheduling daily team huddles and regular employee meetings to foster communication, enhance employee morale, and ensure operational excellence.

In addition to operational duties, the Housekeeping Supervisor is expected to handle guest queries and requests with professionalism and courtesy, ensuring a pleasant and satisfying guest experience. The role requires physical stamina, as it involves the ability to reach, kneel, bend, stand for extended periods, and lift loads typically up to 40 pounds. Candidates should demonstrate a minimum of two years of prior housekeeping management experience and preferably possess an associate's degree or equivalent related work experience.

Joining CMC Hotels as the Housekeeping Supervisor at Fairfield Inn RDU / Brier Creek offers a unique opportunity to work with a market-leading hotel management company that values its employees and fosters a culture of growth. Successful candidates will benefit from a supportive environment, comprehensive training, and an extensive benefits package designed to enhance personal and professional well-being.