Housekeeping Supervisor - Fairfield Inn RDU / Brier Creek

Raleigh, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Paid vacation

paid personal leave

Holiday pay

incentive plan

401K Program

Health Insurance

Dental and Vision Coverage

Virtual health plan

short and long term disability

Hotel Room Discounts

Job Description

CMC Hotels is a distinguished hospitality company based in Raleigh, North Carolina, specializing in the development, acquisition, repositioning, and management of upscale limited service, extended stay, and full-service hotels. Known for leading the market with their properties, CMC Hotels consistently exceeds both operational and financial goals while surpassing guests' expectations for quality and service. The company holds a firm commitment to "Growing People," recognizing that their associates are the heart of their success. This philosophy creates a motivating environment where employees are celebrated, nurtured, and have ample opportunities to grow and succeed within the organization.

The Fairfield In... Show More

Job Requirements

Must possess excellent customer service skills
Ability to reach, kneel, bend, and stand for long periods of time
Ability to lift, push, and pull required workload, usually up to 40 lbs
Strong leadership abilities and organizational skills
Minimum 2 years previous housekeeping management experience required
Minimum associates degree preferred or relative work experience

Job Qualifications

Minimum 2 years previous housekeeping management experience
Associates degree preferred or relative work experience
Strong leadership abilities
Excellent organizational skills
Ability to coach and train staff
Proficient in managing budgets and inventory
Excellent customer service skills

Job Duties

Manage and direct back of house operations, coordinating between the housekeeping and maintenance departments
Oversee, coach and train the entire housekeeping department ensuring cleanliness procedures are followed per franchise and department standards
Conduct daily inspections of all guest rooms and public spaces
Supervise, coach, and train housekeeping department including quality control inspectors, guest room attendants, porter, and laundry attendants
Promote teamwork and employee morale
Ensure all policies and procedures are followed regarding life safety and room cleanliness
Order and maintain par stock of guest supplies, cleaning supplies, and linen
Prepare weekly and monthly reports for management
Develop and implement systems and procedures
Schedule and maintain labor budgets
Promptly handle all guest queries and requests in a pleasant manner
Conduct daily huddles, weekly and monthly employee meetings

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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