Housekeeping Supervisor - Doubletree Phoenix Midtown

Phoenix, AZ, USA|Onsite

Job Overview

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Job Description

Our company is a leading hospitality establishment committed to providing exceptional guest experiences through unparalleled service and attention to detail. We specialize in offering comfortable accommodations and a welcoming environment where every guest feels valued and cared for. We pride ourselves on maintaining a high standard of cleanliness, safety, and customer satisfaction, which is achieved through a dedicated team of professionals working collaboratively to uphold these core values. As part of our continued growth and commitment to excellence, we are currently seeking a competent and motivated individual to join our team as a Housekeeping Supervisor.

The role of Housekeeping Supervisor is pivotal in ensuring the day-to-day hygiene and maintenance standards of guest rooms and public areas are met consistently. This position involves the preparation of staff schedules, meticulous inspection of the premises, and continuous training and supervision of housekeeping associates. The Housekeeping Supervisor will also be responsible for handling special requests, managing lost and found records, and ensuring any safety issues are promptly addressed by liaising with management. This role requires a proactive individual with a high work ethic who enjoys working collaboratively within a team to create a positive and inviting atmosphere for our guests. The employment type for this position is full-time, with the possibility of varying work schedules including nights, weekends, and holidays, aligning with our operational needs. Salary details are competitive and commensurate with experience and qualifications.

This role demands a blend of managerial skills, attention to detail, and physical ability to perform inspections and occasional manual tasks. The successful candidate must be able to communicate effectively both verbally and in written form, maintain comprehensive records, and demonstrate leadership in training new and existing staff. Physical requirements include the ability to work in an office setting with prolonged periods of computer use, alongside periodic active duties such as walking, bending, and lifting up to 25 pounds. Accommodations can be made to help individuals with disabilities perform the essential functions, promoting an inclusive workplace environment. Overall, this position offers the opportunity to contribute significantly to the guest experience and operational efficiency of our hospitality service, making it an ideal career prospect for driven individuals passionate about service excellence.

Job Requirements

May be required to work varying schedules to include nights weekends and holidays
Ability to work in a standard office environment
Prolonged periods of sitting at a desk and working on a computer six to eight hours a day
Occasional standing and walking throughout the workday
Frequent fine motor skills use of hands and fingers for keyboarding typing utilizing a mouse or trackpad writing and operating office equipment
Occasionally required to stand walk bend reach or carry items
Ability to lift and or move ten to twenty five pounds as needed files office supplies
Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation
Ability to hear and participate in conversations and meetings use phone and or headset
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Job Qualifications

High work ethic and self-initiative
Enjoy working as and being part of a team that provides great experiences for our guests
Ability to communicate effectively verbally and in writing
Capable of training and supervising staff
Strong organizational and leadership skills

Job Duties

Prepare schedules for the staff and complete the work distribution report ensuring all sections are covered
Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards
Train and supervise all new associates and provide on-going training for current staff
Check for early make-ups special requests and VIPs
Maintain proper written records for lost and found
Run a departure report and recheck all rooms showing up in your assigned section
Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention