Housekeeping Supervisor - Doubletree by Hilton Abilene Downtown Convention Center
Job Overview
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial Security
Job Description
Hilton is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences across its diverse portfolio of world-class hotels and resorts. With a history of welcoming over 3 billion guests worldwide, Hilton upholds a founding vision to fill the earth with the light and warmth of hospitality. This vision is central to its culture and operations, fostering an environment where both guests and team members thrive. Hilton's workplace culture has been repeatedly recognized by prestigious organizations such as Great Place to Work and Fortune, highlighting its status as one of the world's best places to work. The company offers a suite of renowned brands and is dedicated to setting new standards for the future of travel. Joining Hilton means becoming part of a team that values integrity, leadership, teamwork, ownership, and a focus on delivering excellence in the moment. The company invests heavily in its employees' wellbeing, providing unmatched perks and support that extend beyond the workplace, making it not just a job, but a fulfilling career opportunity.
As a Housekeeping Supervisor at Hilton, you won’t just oversee daily housekeeping operations—you will play a crucial role in creating memorable and welcoming environments for every guest. This position is instrumental in leading and motivating the housekeeping team to maintain the highest standards of cleanliness and hospitality in guest rooms and public spaces. Responsibilities include supervising and training Room Attendants and Housepersons, managing operational logistics such as scheduling, payroll, inventory, and ensuring rooms are guest-ready with strict quality control. You will also collaborate closely with Engineering and Property Operations teams to address maintenance and repair needs, supporting seamless property management. This role demands a hands-on approach where performing housekeeping duties when necessary ensures the team consistently meets service levels. Beyond operational tasks, this position embodies the spirit of hospitality by addressing special guest needs with professionalism and warmth, helping to create a welcoming and exceptional experience that aligns with Hilton’s esteemed reputation.
Hilton values its team members by providing significant benefits and support that empower them personally and professionally. Perks include access to the Go Hilton travel program offering discounted room rates, an employee stock purchase program for financial growth, paid parental leave, personalized caregiving support, and mental health resources through an Employee Assistance Program. Paid time off and comprehensive health and welfare benefits further contribute to a supportive work environment. The company’s inclusive culture emphasizes career growth, making Hilton a great place to build a rewarding career in hospitality. Whether you are starting your journey or seeking to advance your expertise, Hilton encourages a passion for hospitality, integrity, leadership, teamwork, ownership, and delivering top-quality service to every guest at every moment.
As a Housekeeping Supervisor at Hilton, you won’t just oversee daily housekeeping operations—you will play a crucial role in creating memorable and welcoming environments for every guest. This position is instrumental in leading and motivating the housekeeping team to maintain the highest standards of cleanliness and hospitality in guest rooms and public spaces. Responsibilities include supervising and training Room Attendants and Housepersons, managing operational logistics such as scheduling, payroll, inventory, and ensuring rooms are guest-ready with strict quality control. You will also collaborate closely with Engineering and Property Operations teams to address maintenance and repair needs, supporting seamless property management. This role demands a hands-on approach where performing housekeeping duties when necessary ensures the team consistently meets service levels. Beyond operational tasks, this position embodies the spirit of hospitality by addressing special guest needs with professionalism and warmth, helping to create a welcoming and exceptional experience that aligns with Hilton’s esteemed reputation.
Hilton values its team members by providing significant benefits and support that empower them personally and professionally. Perks include access to the Go Hilton travel program offering discounted room rates, an employee stock purchase program for financial growth, paid parental leave, personalized caregiving support, and mental health resources through an Employee Assistance Program. Paid time off and comprehensive health and welfare benefits further contribute to a supportive work environment. The company’s inclusive culture emphasizes career growth, making Hilton a great place to build a rewarding career in hospitality. Whether you are starting your journey or seeking to advance your expertise, Hilton encourages a passion for hospitality, integrity, leadership, teamwork, ownership, and delivering top-quality service to every guest at every moment.
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in housekeeping or related hospitality role
- Demonstrated leadership capabilities
- Ability to work flexible hours including weekends and holidays
- Strong organizational skills
- Attention to detail
- Ability to communicate effectively with guests and team members
Job Qualifications
- High school diploma or equivalent
- Proven experience in housekeeping or hospitality supervision
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to handle operational logistics and maintenance coordination
- Commitment to delivering exceptional guest service
- Knowledge of health and safety standards in housekeeping
Job Duties
- Supervise the housekeeping team by leading, training, overseeing, and evaluating room attendants and housepersons
- Oversee room readiness by assigning, inspecting, and verifying room status and reporting discrepancies promptly
- Oversee operational logistics including monitoring work schedules, payroll reports, stock room and cart inventory, and the lost and found program
- Coordinate maintenance needs by partnering with engineering and property operations to address repair and maintenance issues
- Support housekeeping operations by performing room attendant and houseperson duties as needed to maintain service levels
- Delight guests by addressing special guest needs in a timely, friendly, and professional manner
Job Criteria
Experience
No experience required
Job Location
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