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Merry Maids logo

Housekeeping Supervisor Bilingual

Frederick, MD, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.75 - $23.50
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Work Schedule

Standard Hours
Flexible
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Benefits

Paid training
flexible schedule
competitive pay
Work-life balance
Career advancement opportunities

Job Description

Merry Maids is a nationally recognized, award-winning cleaning service franchise known for providing professional residential cleaning solutions. As part of the ServiceMaster family, Merry Maids has built a reputation for delivering exceptional customer care and high-quality cleaning services across numerous independently owned franchises. This company has distinguished itself by prioritizing client satisfaction, offering flexible employment opportunities, and fostering a positive, supportive work environment. Employees enjoy a genuine work-life balance, paid training, and opportunities to advance within the company. By joining Merry Maids, team members become part of a close-knit community that takes pride in improving clients' lives by freeing up... Show More

Job Requirements

  • ability to drive personal car to several work site locations throughout the workday
  • ability to withstand regular physical contact with dog and cat hair, dust, mold, mildew, and cleaning solutions
  • ability to lift 20 pounds bending, twisting, stooping, kneeling, reaching, pushing, pulling, and carrying
  • ability to wash all hard surface floors on hands and knees

Job Qualifications

  • speaking and hearing English and Spanish clearly in person and on the telephone
  • reading English on an average adult level
  • writing English clearly

Job Duties

  • arrive at work on time and in full uniform
  • show and review each of the training and safety videotape presentations with a team mate trainee
  • demonstrate the proper cleaning procedures to each trainee on-the-job
  • make certain all cleaning products and equipment are used properly
  • inspect each room after the trainee has finished cleaning
  • if cleaning is incorrect, explain the problem and correct the cleaning by example
  • review the steps to complete a service report and makes certain that the report is completely filled out and signed
  • review daily vacuum maintenance
  • show the trainee where and how to refill the cleaning kit at the end of the day
  • demonstrate proper cleaning techniques to team members out in the field
  • complete and review an evaluation report at the end of each day with the franchise owner and/or manager
  • call customers for proactive quality checks to make sure team members are following procedures in the homes
  • perform ride-alongs or inspections as assigned by the franchise owner or office manager
  • assist manager with quarterly scorecard bonus
  • respond to all applicants and set up interviews with qualified candidates

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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