Housekeeping Supervisor

Highgate Hotels is a premier real estate investment and hospitality management company with an extensive portfolio valued at over $15 billion across North America, Europe, the Caribbean, and Latin America. Established over 30 years ago, Highgate has distinguished itself as an innovator in the hospitality sector by expertly managing the complete property lifecycle, from planning and development to recapitalization and disposition. The company prides itself on overseeing an impressive array of over 400 hotels including bespoke lifestyle brands, legacy brands, independent hotels, and resorts. Their focus on blending contemporary programming with digital expertise allows for dynamic revenue management and market responsiveness that maximizes asset value. Highgate's executive team is composed of seasoned hospitality leaders operating from multiple global corporate offices, making the company a reliable partner to premier ownership groups and leading hotel brands worldwide. For more information about the company, visit www.highgate.com.

The Residence Inn Tukwila, located at 16201 W. Valley Hwy, Tukwila, WA 98188, is currently seeking a competent Housekeeping Supervisor to lead and coordinate housekeeping activities within designated sections of the hotel. This is an hourly position which requires the incumbent to assume full management responsibilities during the absence of the Housekeeping Manager. Key responsibilities include daily inspection of room attendants' work to uphold cleanliness and productivity standards, overseeing the closing duties of floors, maintaining accurate records of housekeeping assignments, and ensuring the appropriate management of keys and lost and found items. The Housekeeping Supervisor is also tasked with monitoring the organization and cleanliness of housekeeping equipment areas, assigning daily duties to housekeeping staff, and maintaining communication across departments through pager or radio. Additional duties include reporting the status of out-of-order rooms, initiating maintenance work orders and ensuring those are completed, assisting with staff training, and supporting overall guest satisfaction through efficient housekeeping operations. Occasionally, the supervisor may be required to perform room cleaning activities in response to business needs. This role calls for dedication to ensuring all cleaning projects are completed biannually and upholding superior standards that contribute to the guest experience and hotel reputation. The position demands a commitment to maintaining a clean, orderly, and hospitable environment at every level of the hotel’s housekeeping operations.