Housekeeping Supervisor

First Hospitality, founded in 1985 and headquartered in Chicago, is a dynamic hotel development, investment, and management company known for its forward-thinking approach and strategic vision. With a commitment to excellence and innovation, First Hospitality continuously strives to add value through unique and effective operational strategies. The company values diversity and inclusiveness, fostering a workplace environment that promotes collaboration, fairness, and flexibility. They aim to attract and retain a high-performing and diverse workforce, respecting and valuing employee differences to better serve their customers. As an Equal Opportunity Employer, First Hospitality is dedicated to maintaining an inclusive culture where all employees can thrive and contribute meaningfully to the company’s success.

The role of Housekeeping Supervisor at First Hospitality is pivotal in ensuring the highest standards of cleanliness and operational efficiency within the housekeeping department. This supervisory position is entrusted with supporting the training and development of housekeepers and housemen while promoting productivity and maintaining cleanliness goals. The Housekeeping Supervisor is responsible for inspecting guest rooms and public areas to ensure adherence to brand standards and overall guest satisfaction. A vital part of this role includes overseeing the availability and accessibility of necessary supplies and fostering a safe, structured work environment to protect employee health and safety.

Beyond administrative duties, the Housekeeping Supervisor leads by example, motivating the team with effective leadership strategies aimed at improving service quality and guest satisfaction. They assist in resolving operational issues as they arise, contribute to innovative promotional and sales event ideas, and ensure thorough orientation and training of new staff. The position requires hands-on involvement, including cleaning guest rooms when necessary, to uphold department standards consistently.

This full-time opportunity offers significant benefits from day one, including insurance enrollments, paid time off, and holiday pay. Additional advantages include access to a 401(k) plan after 30 days, hotel and travel discounts worldwide, and professional development opportunities leading to potential promotion. This role demands a commitment to maintaining a high-performing team and ensuring the housekeeping department operates smoothly and efficiently, making it ideal for individuals passionate about guest service and operational excellence within the hotel industry.