Housekeeping Supervisor

Marriott International is a leading global hospitality company known for its dedication to delivering exceptional guest experiences across a diverse portfolio of hotel brands. Courtyard by Marriott, a brand within this portfolio, is specifically designed to cater to the needs of business travelers, offering a comfortable and convenient environment to help guests stay productive and refreshed. Located at 1500 Nolan Ryan Expy, Arlington, Texas, the Courtyard by Marriott embraces a culture of inclusivity, diversity, and continuous improvement. This establishment values its associates as its greatest strength, promoting a respectful workforce where employees from diverse backgrounds can thrive and grow professionally. Marriott International is renowned for its commitment to equal employment opportunities and ensuring a welcoming and supportive workplace free from discrimination based on disability, veteran status, or any other protected classifications.

The role available is a full-time Housekeeping Supervisor position within the Housekeeping and Laundry department at Courtyard by Marriott Arlington. This non-management position has a pay range of $17.00 to $17.50 per hour and requires open availability, including weekends, to meet the operational demands of the hospitality industry. The primary responsibility involves inspecting guest rooms, public areas, pools, and other spaces after housekeeping services to ensure all quality standards are met, guaranteeing a clean and comfortable environment for guests.

In this leadership role, the Housekeeping Supervisor assists management in coordinating daily operations and is instrumental in maintaining communication among housekeeping, engineering, front office, and laundry teams. The supervisor responsibly runs sold room reports, verifies room status, determines discrepant rooms, prioritizes room cleaning, and updates the status of departing guest rooms to maximize efficiency and readiness. Handling documentation and resolving discrepancies in collaboration with the front desk is a significant part of this role. Additionally, the Housekeeping Supervisor helps prepare, distribute, and communicate changes in room assignments, ensuring smooth transition between shifts and seamless guest service.

Beyond operational duties, this position actively participates in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching housekeeping employees. The supervisor ensures that all company policies and safety procedures are followed meticulously, including reporting any maintenance issues, hazards, accidents, or injuries promptly. Safety training completion and maintaining professional appearance and confidentiality are critical aspects of the role. The position also emphasizes excellent guest interaction, welcoming and acknowledging all guests according to company standards and anticipating their service needs.

Physical requirements include the ability to lift and carry objects up to 55 pounds without assistance, manipulating objects requiring fine motor skills, and physically moving throughout the premises during shifts. Computer literacy, including the use of point of sale systems and the ability to read and verify detailed information, is essential for effective completion of daily tasks. The Housekeeping Supervisor role is vital to upholding the exceptional standards of the Courtyard brand and contributing to a positive guest experience. Working here means being part of a dynamic team that values collaboration, professional development, and having fun while delivering superior service. This position offers the opportunity to advance within Marriott International, a company recognized worldwide for its innovation and commitment to employee success, making it an ideal career choice for those passionate about hospitality and leadership.