Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Holiday pay
Cafeteria Plan
Job Description
Legends Global is a recognized leader in the privately managed public assembly facilities industry, known for its commitment to delivering excellent service and operational excellence at some of the most prominent venues. The company operates high-profile facilities including the Caesars Superdome, Smoothie King Center, and Champions Square, which host a diverse range of events such as concerts, sporting events, conventions, and other large public gatherings. As a managed service provider, Legends Global prides itself on maintaining exceptionally clean, safe, and well-maintained environments that contribute to an outstanding attendee experience. This focus on quality and professionalism has established Legends Global as a premier employer in the facilities management sector, providing robust career opportunities and promoting a culture of teamwork and continuous improvement.
The position of Housekeeping Supervisor plays a critical role within the Housekeeping department at Legends Global. Reporting directly to the Housekeeping Manager and Assistant Housekeeping Managers, the Housekeeping Supervisor oversees the daily activities of full-time, temporary, and part-time housekeeping staff and operators to ensure cleanliness standards and operational efficiency are maintained throughout the facilities. This role is hourly and non-exempt, reflecting the hands-on nature of the position with regular supervision and involvement in housekeeping operations during events. The successful candidate will be passionate about maintaining a hygienic environment and motivated by the satisfaction of team success and high standards of cleanliness. This role requires proactive leadership, keen attention to detail, and excellent communication skills to train, supervise, and support housekeeping teams.
In this capacity, the Housekeeping Supervisor distributes daily worksheets, monitors completion of assigned duties, and ensures adherence to company safety and cleaning protocols. They inspect facility areas both inside and outside to uphold the high environment standards expected at leading venues. The supervisor assists with pre-event walkthroughs, event readiness, and post-event cleaning, collaborating with management on staffing needs and operational adjustments to accommodate event schedules. This role also includes responsibilities such as equipment maintenance reporting, inventory management, and providing timely feedback and recommendations to management on housekeeping operations. The ideal candidate will be self-motivated, capable of multitasking, adaptable to change, and excel in a fast-paced, dynamic environment. Flexibility to work nights, weekends, and holidays as needed is essential due to the event-driven nature of the venues.
Legends Global supports a culture of equal opportunity and values diversity, encouraging women, minorities, individuals with disabilities, and protected veterans to apply. The company provides reasonable accommodations to applicants as needed to promote an inclusive and accessible application process.
The position of Housekeeping Supervisor plays a critical role within the Housekeeping department at Legends Global. Reporting directly to the Housekeeping Manager and Assistant Housekeeping Managers, the Housekeeping Supervisor oversees the daily activities of full-time, temporary, and part-time housekeeping staff and operators to ensure cleanliness standards and operational efficiency are maintained throughout the facilities. This role is hourly and non-exempt, reflecting the hands-on nature of the position with regular supervision and involvement in housekeeping operations during events. The successful candidate will be passionate about maintaining a hygienic environment and motivated by the satisfaction of team success and high standards of cleanliness. This role requires proactive leadership, keen attention to detail, and excellent communication skills to train, supervise, and support housekeeping teams.
In this capacity, the Housekeeping Supervisor distributes daily worksheets, monitors completion of assigned duties, and ensures adherence to company safety and cleaning protocols. They inspect facility areas both inside and outside to uphold the high environment standards expected at leading venues. The supervisor assists with pre-event walkthroughs, event readiness, and post-event cleaning, collaborating with management on staffing needs and operational adjustments to accommodate event schedules. This role also includes responsibilities such as equipment maintenance reporting, inventory management, and providing timely feedback and recommendations to management on housekeeping operations. The ideal candidate will be self-motivated, capable of multitasking, adaptable to change, and excel in a fast-paced, dynamic environment. Flexibility to work nights, weekends, and holidays as needed is essential due to the event-driven nature of the venues.
Legends Global supports a culture of equal opportunity and values diversity, encouraging women, minorities, individuals with disabilities, and protected veterans to apply. The company provides reasonable accommodations to applicants as needed to promote an inclusive and accessible application process.
Job Requirements
- High school diploma or equivalent
- 2 to 3 years experience in a supervisory role
- 3 to 5 years experience in related housekeeping or facility maintenance field
- Must be at least 18 years old
- Must successfully pass a criminal background check
- Basic knowledge of Microsoft Office
- Must be passionate about maintaining a hygienic environment
- Strong communication and interpersonal skills
- Ability to manage and supervise a diverse team
- Ability to work nights, weekends, and holidays
- Physical capability to lift and push heavy equipment and supplies
- Ability to stand and walk for extended periods
- Ability to use a handheld radio
- Ability to adapt to a fast-paced, dynamic event environment
- Mathematical skills to mix cleaning agents properly
- Able to maintain organization of work areas
- Must be proactive and goal oriented
- Ability to multitask and meet deadlines
Job Qualifications
- Must successfully pass a criminal background check
- Must be at least 18 years of age
- Must have basic computer knowledge of Microsoft Office
- Must be passionate about a hygienic environment
- Must be proactive and goal orientated
- Must have excellent follow-through skills
- Must have a sense of urgency and be self-motivated
- Must have excellent interpersonal communication skills
- Ability to perform multiple tasks and meet deadlines
- Ability to adapt to change
- Mathematical skills for mixing cleaning agents
- Able to work nights, weekends, and holidays as needed
- High school diploma or equivalent
- 2 to 3 years in a supervisory position
- 3 to 5 years experience in a related field
Job Duties
- Supervise full time, temp, and part time housekeeping staff and operators
- Distribute daily worksheets and ensure all duties are completed
- Check emails throughout the day
- Report broken or malfunctioning equipment and furniture
- Maintain appropriate inventory for staff duties
- Train staff on completing assigned duties properly and safely
- Walk and tour facilities to ensure cleanliness inside and outside
- Provide feedback to management on incomplete duties
- Recommend disciplinary actions as necessary
- Assist Lead on Duty during events
- Ensure equipment is set and ready for events
- Inspect and monitor assigned areas daily
- Ensure staff productivity during shifts
- Assist with supervision of staff across areas
- Maintain cleanliness and organization of housekeeping areas
- Update event cleaning and disinfecting logs
- Conduct pre-event walk-throughs for readiness
- Provide daily reports to management
- Prepare event folders
- Staff part time and temp employees for events and clean-ups
- Create deployment sheets for events
- Perform all other duties as assigned
Job Location
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