Housekeeping Supervisor

Four Seasons Surf Club is a prestigious oceanfront hotel located in Miami Beach, Florida. It operates under the renowned Four Seasons Hotels and Resorts brand, which is synonymous worldwide with luxury, exceptional service, and unparalleled hospitality experiences. Established within the historic Surf Club, a site dating back to 1930 and celebrated for its iconic social club ambience, this Four Seasons location offers guests world-class amenities including fine dining and a luxury spa, nestled on the beautiful shores of Surfside and near Sunny Isles. The surf club setting combines classic elegance with contemporary comfort, attracting both leisure and business travelers seeking a superior hotel stay in Miami Beach. The hotel is dedicated to maintaining its legacy of sophistication while integrating innovative experiences that cater to the discerning tastes of its clientele.

The Four Seasons Surf Club fosters a culture where every team member is valued and empowered to deliver distinctive and heartfelt service. The company thrives on the collective passion and commitment of its people who are encouraged to continually improve professionally and personally. Respect, genuine connection, and cultural inclusivity form the pillars of the employee environment, ensuring a rewarding career journey for those who join the team. The hotel cultivates a friendly, collaborative, and dynamic workplace that supports development and growth opportunities across various operational roles.

About the Role: The Housekeeping Supervisor at Four Seasons Surf Club plays a vital leadership role within the Housekeeping department, reporting directly to the Director of Housekeeping. This full-time role involves overseeing a dedicated team of housekeeping professionals committed to maintaining the highest standards of cleanliness and guest comfort. Candidates will ensure that all guest rooms and public areas meet meticulous standards, with attention to detail including perfectly made beds, spotless surfaces, and neatly arranged towels. The supervisor will lead by example, coordinating daily assignments, monitoring cleanliness and productivity, and providing coaching and training to team members to ensure consistent excellence.

Key responsibilities also include conducting room inspections, managing work orders for repairs, maintaining inventories, and addressing logistical needs during peak business times. This position demands a hands-on approach, with occasional duties overlapping with room attendants or public area attendants during busy periods. The successful Housekeeping Supervisor must demonstrate strong leadership capabilities, effective communication skills, and the ability to motivate and inspire their team while maintaining operational efficiency. Fluency in English is required, with Spanish language skills considered beneficial. Experience with hospitality management software such as Opera, HotSOS, and REX is preferred. Physical stamina to undertake duties involving lifting, bending, and prolonged standing is also essential.

Four Seasons Surf Club offers competitive training and development potential, employee discounts for global Four Seasons stays, complimentary uniforms cleaning, employee meals, and parking. Work hours include various shifts, covering mornings, days, evenings, weekends, and holidays, reflecting the 24/7 nature of hotel operations. Candidates must have valid work authorization to work within the United States. This is an exceptional opportunity for hospitality professionals seeking to elevate their career within a globally recognized luxury brand dedicated to creating lasting impressions and memorable guest experiences.